Buffalo Wild Wings logo

Casual Dining Server

Job Overview

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Employment Type

Part-time
Hourly
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Work Schedule

Standard Hours
Flexible
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Benefits

Work in a fun vibrant setting
weekly pay
flexible scheduling options
generous shift meal discount
Family dining discounts
Industry-leading training
Continuous learning opportunities
clear career paths
paid time off (PTO)
401(k) retirement plan with company match
tuition reimbursement programs
comprehensive medical insurance
Dental Insurance
Vision Insurance
champions of hope community involvement program
Cash Referral Program
journey wellbeing support tools
PerkSpot discounts
Recognition Program
slip-resistant shoe program
Local community and charitable initiatives
Igniting Dreams Grant Program
Training Contests

Job Description

Buffalo Wild Wings is a leading casual dining restaurant chain known for its vibrant atmosphere, delicious wings, and passion for sports. With thousands of locations across the United States and beyond, the brand is celebrated for bringing people together to enjoy great food, exciting games, and memorable experiences. The company prides itself on not only offering high-quality menu options but also fostering a lively environment where guests can feel comfortable and engaged whether they're watching a big game or dining with family and friends.

The role of Casual Dining Server at Buffalo Wild Wings is much more than simply taking orders or serving food. As a Casual Dining Server, you become the Chief Experience Officer, responsible for creating an unforgettable dining experience for every guest who walks through the door. This position requires someone with a genuine passion for customer service and a vibrant personality who can energize the dining room while ensuring that all guests feel welcomed and valued. You will be the resident expert on the full menu, including the iconic wings and a variety of other offerings. Your expert knowledge, combined with your enthusiasm, will allow you to guide patrons expertly through the menu selections while maintaining and enhancing the fast-paced gameday atmosphere the brand is famous for.

In this role, every interaction with guests is an opportunity to provide exceptional service, whether that is through delivering a high five, offering thoughtful menu recommendations, or simply sharing a genuine smile that turns an ordinary meal into an engaging and memorable event. This server position demands excellent organizational skills, attention to detail, and a clear dedication to superior guest service standards. You'll be managing multiple tables, ensuring timely deliveries of food and beverages, and working closely with kitchen staff and other team members to maintain a smooth and efficient dining flow.

Moreover, working at Buffalo Wild Wings offers a fun and vibrant work environment where the best games are always on, making each shift an exciting opportunity to engage with guests in a dynamic setting. The company values continuous learning and professional growth, offering industry-leading training and clear career advancement paths. Servers benefit from flexible scheduling, generous meal discounts, and comprehensive benefits packages that include healthcare coverage, paid time off, and retirement savings plans. Beyond the workplace, the organization supports community involvement, employee recognition programs, and wellbeing support tools to ensure overall employee satisfaction and success.

This position is perfect for individuals who thrive in a fast-paced, social environment and who want to contribute positively to creating memorable dining moments. If you are someone who enjoys being at the heart of the action, delivering top-tier customer service, and working within an enthusiastic team, Buffalo Wild Wings provides a supportive and exciting workplace where you can grow your career while making every guest feel like a VIP.

Job Requirements

  • High school diploma or equivalent
  • prior experience in casual dining or customer-facing roles preferred
  • ability to stand and walk for extended periods
  • excellent communication skills
  • ability to multitask and manage time efficiently
  • basic cash handling experience
  • availability to work flexible hours including evenings, weekends, and holidays

Job Qualifications

  • Proven ability to create and sustain a dynamic, genuinely welcoming atmosphere
  • expertise in facilitating shareable moments through exceptional organizational abilities
  • meticulous attention to service details
  • clear, passionate commitment to superior guest service
  • excellent communication and interpersonal skills
  • ability to work in a fast-paced, team-oriented environment
  • basic math skills for processing payments

Job Duties

  • Proactively greet and engage guests with enthusiasm
  • efficiently and accurately take food and beverage orders
  • master the sequence of service to ensure timely delivery
  • maintain a deep and current understanding of all menu items and allergen information
  • manage table organization and guest needs throughout the meal
  • process payments accurately and handle cash and credit transactions
  • collaborate effectively with kitchen staff, hosts, and other servers
  • complete opening, closing, and side work duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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