Casual Dining Server

Dickinson, TX, USA|Onsite

Job Overview

Employment Type

Part-time

Work Schedule

Flexible

Benefits

Work in a fun, vibrant setting

weekly pay

flexible scheduling

generous shift meal discount

Family dining discounts

Industry-leading training

Continuous learning opportunities

clear career paths

Paid Time Off

401(k) retirement plan with company match

tuition reimbursement programs

Medical insurance

Dental Insurance

Vision Insurance

Community Involvement Programs

Cash Referral Program

Wellbeing Support Tools

Exclusive perks and discounts

Recognition Program

slip-resistant shoe program

Local community initiatives

Igniting Dreams Grant Program

Training Contests

Job Description

Buffalo Wild Wings is a renowned casual dining restaurant chain that specializes in delivering a vibrant and energetic atmosphere focused on wings, sports, and great service. Known for its game-day excitement and a diverse menu that appeals to a wide range of tastes, Buffalo Wild Wings has carved out a unique niche in the restaurant industry by blending quality food with an engaging and social dining experience. Guests of Buffalo Wild Wings don’t just come for a meal; they come for an experience that combines great food, lively ambiance, and community connection. With locations across multiple states, the company has built a strong reputation for customer service excellence and a fun, welcoming environment for families, sports fans, and casual diners alike.

Joining Buffalo Wild Wings as a Casual Dining Server offers more than just a job – it offers an opportunity to become a Chief Experience Officer for every guest who walks through the door. This role goes beyond simply delivering plates; it encompasses creating memorable dining experiences that encourage guests to return time and again. As a server, you will be deeply knowledgeable about the full menu, from the iconic wings to various other entrees, sides, and beverages offered. Your enthusiasm and expertise ensure every guest receives personalized suggestions and enthusiastic service that brings the restaurant’s energetic, game-day vibe to life.

This role requires an individual who thrives in a fast-paced, dynamic environment and possesses exceptional communication skills. You will engage guests from the moment they enter, setting a positive and lively tone for their visit. Managing orders efficiently, understanding dietary restrictions, and facilitating smooth collaboration with kitchen and bar staff are key components of the job. You will also handle payment processes accurately and contribute to maintaining a clean and organized dining space by completing opening, closing, and side work duties.

Buffalo Wild Wings is dedicated to providing a supportive work environment where employees enjoy ongoing training, clear career advancement paths, and a variety of benefits. Servers enjoy flexible scheduling to balance work and personal life, weekly pay, meal discounts, insurance coverage, retirement plans, and community engagement opportunities. The culture emphasizes recognition for outstanding performance and includes safety programs to ensure a secure workplace. As a Casual Dining Server, you have the opportunity to develop valuable skills in customer service, teamwork, and hospitality while working in a fun, fast-paced restaurant celebrated for its iconic brand and vibrant atmosphere.

Job Requirements

High school diploma or equivalent
Previous experience in casual dining or fast-paced restaurant environment preferred
Ability to stand and walk for extended periods
Strong customer service orientation
Availability to work flexible hours including nights, weekends, and holidays
Ability to multitask and manage time effectively
Basic understanding of point-of-sale systems
Commitment to maintaining a clean and safe work environment

Job Qualifications

Proven ability to create and sustain a dynamic, genuinely welcoming atmosphere where every guest feels like a VIP
Expertise in facilitating shareable moments through exceptional organizational abilities, meticulous attention to service details, and a clear, passionate commitment to superior guest service
Excellent communication and interpersonal skills
Ability to work in a fast-paced environment
Strong teamwork and collaboration skills
Basic math skills for handling transactions
Knowledge of food safety and responsible alcohol service

Job Duties

Proactively greet and engage guests with enthusiasm, immediately setting a positive and energetic tone for their dining experience
Efficiently and accurately take food and beverage orders, offering knowledgeable suggestions and upselling specials to enhance the guest's enjoyment
Master the sequence of service to ensure timely delivery of all courses, beverages, and requests from the kitchen and bar
Maintain a deep and current understanding of all menu items, preparation methods, ingredients, and allergen information to confidently answer guest questions
Manage table organization and guest needs throughout the meal, quickly addressing any concerns to ensure complete satisfaction
Process payments accurately, handle cash and credit transactions efficiently, and adhere to all responsible alcohol service guidelines
Collaborate effectively with kitchen staff, hosts, and other servers to maintain a smooth and high-functioning team environment
Complete opening, closing, and side work duties as assigned to ensure the dining area is pristine and ready for service