Casual Dining Server

Big Spring, TX, USA|Onsite

Job Overview

Employment Type

Part-time

Work Schedule

Flexible

Benefits

Receive weekly pay

Enjoy flexible scheduling options to fit your lifestyle

Take advantage of a generous shift meal discount and family dining discounts

Access industry-leading training and continuous learning opportunities

Benefit from clear career paths for professional advancement

Included are Paid Time Off (PTO) benefits

Enroll in a 401(k) retirement plan featuring a company match

Programs for Tuition Reimbursement are available

Comprehensive Insurance Coverage, including Medical, Dental, and Vision

Participate in the Champions of Hope community involvement program

A Lucrative Cash Referral Program is in place

Access to Journey wellbeing support tools

Exclusive perks and discounts via the PerkSpot program

A robust recognition program honors outstanding employee performance

Safety is supported through Slip-Resistant Shoe Programs

Engaging local community and charitable initiatives

Opportunity to apply for the Igniting Dreams Grant Program

Participate in exciting training contests

Job Description

Buffalo Wild Wings is a leading casual dining restaurant chain known for its vibrant atmosphere, exceptional food offerings, and dedication to superior guest experiences. Established with a mission to combine great food, sports entertainment, and a welcoming environment, Buffalo Wild Wings has become a staple destination for sports enthusiasts and families alike. The restaurant prides itself on delicious wings, diverse menu options, and an energetic setting that replicates the gameday spirit all year round. Each location serves as a community hub where guests can gather to enjoy exciting games on big screens while indulging in flavorful dishes and drinks. This commitment to quality and atmosphere has earned Buffalo Wild Wings a loyal customer base and a reputation for friendly, attentive service.

As a Casual Dining Server at Buffalo Wild Wings, you take on the crucial role of Chief Experience Officer for every guest who visits. This position is far more than just serving food; it involves creating an unforgettable event for each patron by delivering lively and seamless service throughout their meal. You will become an expert on the full menu, guiding guests with enthusiasm and insight through the restaurant’s iconic wings and other menu selections. Your responsibility extends to fostering an energetic, gameday atmosphere that makes a casual visit a memorable highlight of the guest’s day. From greeting customers with a genuine smile and a high-five to managing orders and collaborating with teammates, every interaction is an opportunity to enhance the guest experience. This role demands exceptional communication skills, a passion for hospitality, and the ability to multitask in a fast-paced environment. Whether you are helping guests navigate allergen information, upselling specials, or ensuring timely delivery of food and beverages, your contribution ensures the restaurant runs smoothly and guests leave satisfied and eager to return. If you thrive in a dynamic, team-oriented workplace and enjoy engaging with people while working in a lively restaurant setting, the Casual Dining Server position at Buffalo Wild Wings offers an exciting and rewarding career path.

Job Requirements

High school diploma or equivalent
Previous experience in a customer service or food service role preferred
Strong communication and interpersonal skills
Ability to work in a fast-paced environment and multitask effectively
Basic math skills for handling transactions
Availability to work flexible hours including weekends and holidays
Must be able to stand for extended periods

Job Qualifications

Proven ability to create and sustain a dynamic, genuinely welcoming atmosphere where every guest feels like a VIP
Expertise in facilitating shareable moments through exceptional organizational abilities, meticulous attention to service details, and a clear, passionate commitment to superior guest service

Job Duties

Your role is to transform a simple meal into an unforgettable event, making the guest experience lively and seamless
You will be the resident expert on our full menu, passionately guiding patrons through our iconic wings and other offerings, all while fostering the energetic, gameday atmosphere we're famous for
Every interaction is a chance to deliver a high-five and a genuine smile, turning a casual visit into the highlight of their day
Proactively greet and engage guests with enthusiasm, immediately setting a positive and energetic tone for their dining experience
Efficiently and accurately take food and beverage orders, offering knowledgeable suggestions and upselling specials to enhance the guest's enjoyment
Master the sequence of service to ensure timely delivery of all courses, beverages, and requests from the kitchen and bar
Maintain a deep and current understanding of all menu items, preparation methods, ingredients, and allergen information to confidently answer guest questions
Manage table organization and guest needs throughout the meal, quickly addressing any concerns to ensure complete satisfaction
Process payments accurately, handle cash and credit transactions efficiently, and adhere to all responsible alcohol service guidelines
Collaborate effectively with kitchen staff, hosts, and other servers to maintain a smooth and high-functioning team environment
Complete opening, closing, and side work duties as assigned to ensure the dining area is pristine and ready for service