Buffalo Wild Wings logo

Casual Dining Server

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
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Benefits

Work in a fun, vibrant setting
weekly pay
flexible scheduling options
generous shift meal discount
Family dining discounts
Industry-leading training
Continuous learning opportunities
clear career paths
Paid Time Off
401(k) retirement plan
tuition reimbursement programs
comprehensive insurance coverage
Medical insurance
Dental Insurance
Vision Insurance
champions of hope community involvement program
Cash Referral Program
journey wellbeing support tools
Exclusive perks and discounts
Recognition Program
slip-resistant shoe program
Local community and charitable initiatives
Igniting Dreams Grant Program
Training Contests

Job Description

Buffalo Wild Wings is a renowned casual dining restaurant chain known for its vibrant atmosphere, delicious wings, and lively game day environment. Established with a passion for great food and exciting entertainment, Buffalo Wild Wings offers guests a unique dining experience that combines flavorful dishes with an energetic and welcoming environment. Whether customers are there to enjoy a casual meal, watch their favorite sports team, or gather with friends and family, Buffalo Wild Wings is committed to delivering an experience that is fun, engaging, and memorable. The restaurant prides itself on its extensive menu, which includes a wide variety of signature wings, sauces, and other offerings designed to satisfy diverse tastes and preferences. As a part of its dedicated team, the company fosters a culture where employees are valued, supported, and provided with opportunities for growth and development. It is an ideal workplace for individuals who are passionate about hospitality, teamwork, and delivering exceptional service to guests.

The role of a Casual Dining Server at Buffalo Wild Wings goes beyond simply taking orders and delivering food; it is about becoming the Chief Experience Officer for every guest who walks through the door. This position is crucial in shaping the guest experience by ensuring that every visit is exciting, smooth, and personalized. Casual Dining Servers are expected to have expert knowledge of the full menu and to passionately guide patrons through the various options, particularly the iconic wings for which the establishment is famed. The server’s responsibilities include creating an energetic gameday atmosphere that amplifies the dining experience and encourages shareable moments among guests.

This role requires a person who can maintain a lively and genuine demeanor, greeting guests with enthusiasm and making each interaction memorable with a high-five and a smile. Servers must be highly organized, attentive to detail, and committed to superior guest service. They must maintain a thorough understanding of menu items, preparation methods, and allergen information to confidently answer any questions and recommend selections that enhance the customer's enjoyment. The position involves collaboration with kitchen staff, hosts, and fellow servers to foster a smooth operational flow and a positive working environment.

Buffalo Wild Wings offers a flexible work schedule to fit various lifestyles and provides competitive compensation, including weekly pay. Employees benefit from various perks such as shift meal discounts, family dining discounts, industry-leading training programs, and clear career advancement paths. Additional benefits include paid time off, comprehensive insurance coverage (medical, dental, vision), a 401(k) retirement plan with company match, tuition reimbursement programs, and various community involvement initiatives. The job also provides unique opportunities through programs like the Champions of Hope Community Involvement Program and the Igniting Dreams Grant Program, along with a robust recognition program and cash referral incentives.

This position is ideal for individuals who thrive in social, dynamic settings and who are passionate about creating exceptional guest experiences. The Casual Dining Server plays a pivotal role in ensuring that each guest leaves Buffalo Wild Wings with a positive impression and a desire to return, contributing to the restaurant's reputation as a top destination for fun, food, and sports entertainment.

Job Requirements

  • High school diploma or equivalent
  • prior experience in a casual dining or fast-paced restaurant environment preferred
  • ability to stand and walk for extended periods
  • excellent communication skills
  • availability to work flexible hours including evenings, weekends, and holidays
  • ability to handle multiple tasks efficiently
  • strong organizational skills
  • positive attitude and customer-focused mindset

Job Qualifications

  • Proven ability to create and sustain a dynamic, genuinely welcoming atmosphere
  • expertise in facilitating shareable moments through exceptional organizational abilities
  • meticulous attention to service details
  • clear, passionate commitment to superior guest service
  • strong communication and interpersonal skills
  • ability to work effectively within a team environment
  • basic math and cash handling skills

Job Duties

  • Proactively greet and engage guests with enthusiasm
  • efficiently and accurately take food and beverage orders, offering knowledgeable suggestions and upselling specials
  • master the sequence of service to ensure timely delivery of all courses, beverages, and requests
  • maintain a deep and current understanding of all menu items, preparation methods, ingredients, and allergen information
  • manage table organization and guest needs throughout the meal, quickly addressing any concerns
  • process payments accurately, handle cash and credit transactions efficiently, adhere to all responsible alcohol service guidelines
  • collaborate effectively with kitchen staff, hosts, and other servers
  • complete opening, closing, and side work duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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