Buffalo Wild Wings logo

Casual Dining Server

Job Overview

briefcase

Employment Type

Part-time
clock

Work Schedule

Flexible

Job Description

Buffalo Wild Wings is a leading casual dining restaurant known for its vibrant atmosphere, iconic wings, and dedication to providing an unforgettable guest experience. Established as a favorite among sports fans and food lovers alike, Buffalo Wild Wings combines a dynamic game day environment with exceptional food and service. Guests are drawn to this popular chain not only for its extensive menu featuring a variety of wing flavors and complementary dishes but also for its lively and energetic ambiance that captures the excitement of every sports event. With locations across the country, Buffalo Wild Wings continues to expand its brand by prioritizing guest satisfaction and delivering high-quality dining experiences.

As a Casual Dining Server at Buffalo Wild Wings, you play a pivotal role beyond merely delivering food to tables. You are the Chief Experience Officer for every guest walking through the doors. This position is designed for individuals who are passionate about hospitality and eager to turn a casual dining visit into an unforgettable event. Serving at Buffalo Wild Wings means more than taking orders; it involves engaging with guests, creating a warm and inviting atmosphere, and embodying the vibrant spirit of the brand. This role requires thorough knowledge of the full menu, including wings preparation, sauces, and other menu items, assuring guests receive accurate and exciting recommendations.

The ideal candidate will excel at managing multiple tasks efficiently in a fast-paced environment, ensuring that every service detail is meticulously handled. This includes greeting guests with genuine enthusiasm, taking and placing orders promptly, upselling specials, and collaborating closely with kitchen and bar staff to guarantee that the dining experience is seamless from start to finish. Attention to detail is critical, especially when responding to guest inquiries about allergens or specific menu ingredients.

The server is also responsible for maintaining table organization and attending promptly to any guest needs or concerns, fostering a sense of care and satisfaction. Cash handling, processing payments, and adhering to responsible alcohol service policies are essential parts of the role as well. In addition to serving guests during their visit, the position involves participating in opening, closing, and side work duties that support maintaining a clean and welcoming dining environment.

Buffalo Wild Wings offers more than just a job; it provides an opportunity to work in a fun and vibrant setting where the energy of live games enhances every shift. The company fosters a culture of continuous learning with industry-leading training and clear career paths for advancement. Pay is competitive, offered on a weekly basis, and scheduling is flexible to accommodate diverse lifestyles. Employees enjoy generous meal discounts, family dining benefits, and comprehensive insurance coverage, including medical, dental, and vision. With numerous perks such as paid time off, 401(k) plans with company match, tuition reimbursement, and community involvement programs, Buffalo Wild Wings aims to support its team members both professionally and personally.

Working as a Casual Dining Server here means being part of a team that values recognition for outstanding performance and encourages engagement in local community and charitable efforts. Through programs like the Champions of Hope and Igniting Dreams grants, employees have unique opportunities to contribute to causes while building their careers. Safety is prioritized with slip-resistant shoe programs and wellbeing support tools. Employees also benefit from exclusive perks and discounts via PerkSpot and a lucrative cash referral program. For those passionate about hospitality and sports, this role offers an immersive and rewarding experience where guests leave with smiles and memorable moments every day.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a customer service or food service role preferred
  • Ability to maintain a friendly and enthusiastic demeanor in a fast-paced environment
  • Strong communication and interpersonal skills
  • Must be able to work flexible hours, including evenings, weekends, and holidays
  • Ability to stand and walk for extended periods during shifts
  • Basic math skills for handling cash and processing payments
  • Responsible alcohol service knowledge or willingness to learn

Job Qualifications

  • Proven ability to create and sustain a dynamic, genuinely welcoming atmosphere where every guest feels like a VIP
  • Expertise in facilitating shareable moments through exceptional organizational abilities, meticulous attention to service details, and a clear, passionate commitment to superior guest service

Job Duties

  • Proactively greet and engage guests with enthusiasm, immediately setting a positive and energetic tone for their dining experience
  • Efficiently and accurately take food and beverage orders, offering knowledgeable suggestions and upselling specials to enhance the guest's enjoyment
  • Master the sequence of service to ensure timely delivery of all courses, beverages, and requests from the kitchen and bar
  • Maintain a deep and current understanding of all menu items, preparation methods, ingredients, and allergen information to confidently answer guest questions
  • Manage table organization and guest needs throughout the meal, quickly addressing any concerns to ensure complete satisfaction
  • Process payments accurately, handle cash and credit transactions efficiently, and adhere to all responsible alcohol service guidelines
  • Collaborate effectively with kitchen staff, hosts, and other servers to maintain a smooth and high-functioning team environment
  • Complete opening, closing, and side work duties as assigned to ensure the dining area is pristine and ready for service

Job Criteria

Experience

No experience required


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef