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Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Job Description
Buffalo Wild Wings is a leading casual dining restaurant known for its vibrant atmosphere, iconic wings, and dedication to providing an unforgettable guest experience. Established as a favorite among sports fans and food lovers alike, Buffalo Wild Wings combines a dynamic game day environment with exceptional food and service. Guests are drawn to this popular chain not only for its extensive menu featuring a variety of wing flavors and complementary dishes but also for its lively and energetic ambiance that captures the excitement of every sports event. With locations across the country, Buffalo Wild Wings continues to expand its brand... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a customer service or food service role preferred
- Ability to maintain a friendly and enthusiastic demeanor in a fast-paced environment
- Strong communication and interpersonal skills
- Must be able to work flexible hours, including evenings, weekends, and holidays
- Ability to stand and walk for extended periods during shifts
- Basic math skills for handling cash and processing payments
- Responsible alcohol service knowledge or willingness to learn
Job Qualifications
- Proven ability to create and sustain a dynamic, genuinely welcoming atmosphere where every guest feels like a VIP
- Expertise in facilitating shareable moments through exceptional organizational abilities, meticulous attention to service details, and a clear, passionate commitment to superior guest service
Job Duties
- Proactively greet and engage guests with enthusiasm, immediately setting a positive and energetic tone for their dining experience
- Efficiently and accurately take food and beverage orders, offering knowledgeable suggestions and upselling specials to enhance the guest's enjoyment
- Master the sequence of service to ensure timely delivery of all courses, beverages, and requests from the kitchen and bar
- Maintain a deep and current understanding of all menu items, preparation methods, ingredients, and allergen information to confidently answer guest questions
- Manage table organization and guest needs throughout the meal, quickly addressing any concerns to ensure complete satisfaction
- Process payments accurately, handle cash and credit transactions efficiently, and adhere to all responsible alcohol service guidelines
- Collaborate effectively with kitchen staff, hosts, and other servers to maintain a smooth and high-functioning team environment
- Complete opening, closing, and side work duties as assigned to ensure the dining area is pristine and ready for service
Job Criteria
Experience
No experience required
Job Location
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