Casual Dining Server

Salem, OR, USA|Onsite

Job Overview

Employment Type

Part-time

Work Schedule

Flexible

Benefits

Work in a fun, vibrant setting

weekly pay

flexible scheduling

generous shift meal discount

Family dining discounts

Industry-leading training

Paid Time Off

401(k) retirement plan with company match

tuition reimbursement programs

comprehensive medical insurance

Dental Insurance

Vision Insurance

champions of hope community involvement program

Cash Referral Program

journey wellbeing support tools

PerkSpot discounts

Employee Recognition Program

slip-resistant shoe program

Local community and charitable initiatives

Igniting Dreams Grant Program

Training Contests

Job Description

Buffalo Wild Wings is a premier casual dining restaurant chain known for its vibrant gameday atmosphere, iconic wings, and exceptional guest experiences. As a leader in the sports bar and casual dining industry, Buffalo Wild Wings provides a fun, engaging environment where guests come to enjoy great food, watch their favorite sports, and create lasting memories with friends and family. With a strong commitment to quality food, outstanding service, and an energetic atmosphere, Buffalo Wild Wings has cultivated a loyal customer base. The company fosters a culture that values teamwork, continuous learning, and career advancement, making it a sought-after employer in the casual dining sector. Employment with Buffalo Wild Wings offers an opportunity to be part of a dynamic team focused on delivering memorable dining experiences while supporting employee growth and well-being. Work schedules are flexible to accommodate diverse lifestyles, and competitive weekly pay ensures financial stability for team members.

As a Casual Dining Server at Buffalo Wild Wings, you are much more than just a food runner; you take on the crucial role of Chief Experience Officer for every guest walking through the doors. This role is vital in transforming an ordinary meal into an unforgettable event through passionate and attentive service. Servers at Buffalo Wild Wings act as knowledgeable guides through the full menu, including the famous wings and a variety of other delicious offerings. Your enthusiasm and expertise not only enhance the guest’s dining experience but also contribute to the lively and energetic gameday atmosphere, making every visit exciting and fun. Every interaction is an opportunity to bring a smile, share a high-five, and ensure guests feel welcomed and valued. This role requires exceptional organizational skills, a keen eye for detail, and a heartfelt commitment to superior guest service. Servers are responsible for greeting guests warmly, taking accurate orders, maintaining timely service, handling payments, and collaborating seamlessly with kitchen and bar staff. By maintaining a thorough understanding of menu items, preparation methods, and allergen information, servers confidently address guest inquiries and manage any special requests. This position is perfect for individuals who thrive in a fast-paced, team-oriented environment and are passionate about creating shareable moments and memorable experiences for guests. Buffalo Wild Wings supports its servers with industry-leading training, ongoing learning opportunities, and clear paths for professional advancement, ensuring team members are well-prepared and valued throughout their careers.

Job Requirements

High school diploma or equivalent
previous experience in a customer service or food service role preferred
strong communication and interpersonal skills
ability to work in a fast-paced environment
ability to stand for extended periods
availability to work flexible hours including evenings, weekends, and holidays
basic math skills for handling transactions

Job Qualifications

Proven ability to create and sustain a dynamic, genuinely welcoming atmosphere where every guest feels like a VIP
expertise in facilitating shareable moments through exceptional organizational abilities, meticulous attention to service details, and a clear, passionate commitment to superior guest service

Job Duties

Proactively greet and engage guests with enthusiasm, immediately setting a positive and energetic tone for their dining experience
efficiently and accurately take food and beverage orders, offering knowledgeable suggestions and upselling specials to enhance the guest's enjoyment
master the sequence of service to ensure timely delivery of all courses, beverages, and requests from the kitchen and bar
maintain a deep and current understanding of all menu items, preparation methods, ingredients, and allergen information to confidently answer guest questions
manage table organization and guest needs throughout the meal, quickly addressing any concerns to ensure complete satisfaction
process payments accurately, handle cash and credit transactions efficiently, and adhere to all responsible alcohol service guidelines
collaborate effectively with kitchen staff, hosts, and other servers to maintain a smooth and high-functioning team environment
complete opening, closing, and side work duties as assigned to ensure the dining area is pristine and ready for service