Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Benefits
weekly pay
flexible scheduling
shift meal discount
Family dining discounts
Industry-leading training
Career advancement opportunities
Paid Time Off
401k Retirement Plan
Tuition Reimbursement
Medical insurance
Dental Insurance
Vision Insurance
Community Involvement Programs
Cash Referral Program
Wellbeing Support Tools
employee recognition programs
slip-resistant shoe program
Charitable initiatives
Training Contests
Igniting Dreams Grant Program
Job Description
Buffalo Wild Wings is a leading casual dining restaurant renowned for its vibrant atmosphere, diverse menu featuring iconic wings, and commitment to providing an exceptional guest experience. As a popular destination for sports fans and casual diners alike, Buffalo Wild Wings prides itself on creating a lively, energetic environment where guests can enjoy great food, watch the best games, and share memorable moments. With a strong presence across many locations, Buffalo Wild Wings fosters a culture of teamwork, continuous learning, and career growth for its employees, making it a top choice for those seeking a dynamic work environment within the hospitality industry.
The role of a Casual Dining Server at Buffalo Wild Wings is pivotal to the restaurant's mission to transform a simple meal into an unforgettable event. In this position, servers are much more than food runners; they are the Chief Experience Officers for every guest. This means taking on the responsibility of ensuring each visitor has a lively and seamless dining experience. Servers are expected to be experts on the full menu, guiding patrons passionately through the iconic wings and various other offerings. Their role includes fostering the energetic gameday atmosphere the brand is famous for and delivering outstanding customer service that turns casual visits into the highlight of guests' days.
This position offers an opportunity to engage with guests proactively, manage orders efficiently, and collaborate effectively with kitchen staff and team members. Servers at Buffalo Wild Wings are responsible for greeting guests with enthusiasm, taking and upselling orders wisely, maintaining table organization, and processing payments while adhering to responsible service guidelines. Additionally, they perform opening, closing, and side work duties to contribute to a welcoming and well-maintained dining environment. Offering flexible schedules, competitive pay, and extensive benefits, this role is ideal for individuals who thrive in fast-paced, guest-focused settings and wish to build a rewarding career in casual dining hospitality.
The role of a Casual Dining Server at Buffalo Wild Wings is pivotal to the restaurant's mission to transform a simple meal into an unforgettable event. In this position, servers are much more than food runners; they are the Chief Experience Officers for every guest. This means taking on the responsibility of ensuring each visitor has a lively and seamless dining experience. Servers are expected to be experts on the full menu, guiding patrons passionately through the iconic wings and various other offerings. Their role includes fostering the energetic gameday atmosphere the brand is famous for and delivering outstanding customer service that turns casual visits into the highlight of guests' days.
This position offers an opportunity to engage with guests proactively, manage orders efficiently, and collaborate effectively with kitchen staff and team members. Servers at Buffalo Wild Wings are responsible for greeting guests with enthusiasm, taking and upselling orders wisely, maintaining table organization, and processing payments while adhering to responsible service guidelines. Additionally, they perform opening, closing, and side work duties to contribute to a welcoming and well-maintained dining environment. Offering flexible schedules, competitive pay, and extensive benefits, this role is ideal for individuals who thrive in fast-paced, guest-focused settings and wish to build a rewarding career in casual dining hospitality.
Job Requirements
- High school diploma or equivalent
- Previous experience in a casual dining or fast-paced restaurant environment preferred
- Strong communication and interpersonal skills
- Ability to stand for extended periods and carry trays
- Willingness to work flexible hours including nights, weekends, and holidays
- Basic math skills for handling cash and processing payments
Job Qualifications
- Proven ability to create and sustain a dynamic, genuinely welcoming atmosphere
- Expertise in exceptional organizational abilities and attention to service details
- Clear and passionate commitment to superior guest service
Job Duties
- Proactively greet and engage guests with enthusiasm
- Efficiently and accurately take food and beverage orders, offering knowledgeable suggestions and upselling specials
- Master the sequence of service to ensure timely delivery of all courses, beverages, and requests
- Maintain a deep and current understanding of all menu items, preparation methods, ingredients, and allergen information
- Manage table organization and guest needs throughout the meal, addressing any concerns promptly
- Process payments accurately and adhere to responsible alcohol service guidelines
- Collaborate effectively with kitchen staff, hosts, and other servers
- Complete opening, closing, and side work duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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