Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Work in a fun
Vibrant setting
weekly pay
flexible scheduling
shift meal discount
Family dining discounts
Industry-leading training
Paid Time Off
401k plan
Tuition Reimbursement
Medical insurance
Dental Insurance
Vision Insurance
Community involvement program
Cash Referral Program
Wellbeing Support Tools
employee recognition programs
slip-resistant shoe program
Community and charitable initiatives
Ignite Dreams grant program
Training Contests
Job Description
Buffalo Wild Wings is a renowned casual dining restaurant chain that specializes in delivering a dynamic sports-centric dining experience. Established as a go-to destination for flavorful wings and a lively atmosphere, Buffalo Wild Wings has earned a strong reputation for combining great food with exciting game day events that bring friends and families together. With hundreds of locations nationwide, the company is committed to creating an environment where guests feel like VIPs from the moment they walk in the door. Known for its extensive menu featuring a variety of wing sauces, appetizers, and drinks, Buffalo Wild Wings is a leader in the restaurant industry, blending quality food with unforgettable social experiences.
The role of a Casual Dining Server at Buffalo Wild Wings is much more than simply delivering food; it is about being the Chief Experience Officer for every guest. As a server, you play a pivotal role in transforming a routine meal into an unforgettable event by ensuring a seamless, lively, and energetic environment that reflects the brand’s vibrant culture. You become the resident expert on the full menu, passionately guiding patrons through their dining choices with detailed knowledge of ingredients, preparation methods, and allergen information. Your enthusiasm and attention to guest needs help foster the iconic gameday atmosphere that Buffalo Wild Wings is famous for. Each encounter with a guest is an opportunity to deliver exceptional service with a genuine smile and a high-five, turning a casual visit into the highlight of their day.
As a Casual Dining Server, your responsibilities include engaging guests proactively, taking and managing food and beverage orders efficiently, and ensuring timely delivery of courses and drinks. You are expected to maintain excellent communication with kitchen staff and fellow servers to ensure smooth operations throughout each shift. The job involves managing table organization, handling payments accurately, and maintaining a thorough understanding of all menu items and specials. Additionally, you will be involved in opening, closing, and side work duties designed to keep the dining environment clean and welcoming. Buffalo Wild Wings offers a vibrant workplace culture where teamwork and passion for customer service are key, providing opportunities for continuous learning and professional growth within an exciting, fast-paced setting. The employment type is typically hourly with competitive wages and benefits designed to support team members’ personal and professional well-being.
The role of a Casual Dining Server at Buffalo Wild Wings is much more than simply delivering food; it is about being the Chief Experience Officer for every guest. As a server, you play a pivotal role in transforming a routine meal into an unforgettable event by ensuring a seamless, lively, and energetic environment that reflects the brand’s vibrant culture. You become the resident expert on the full menu, passionately guiding patrons through their dining choices with detailed knowledge of ingredients, preparation methods, and allergen information. Your enthusiasm and attention to guest needs help foster the iconic gameday atmosphere that Buffalo Wild Wings is famous for. Each encounter with a guest is an opportunity to deliver exceptional service with a genuine smile and a high-five, turning a casual visit into the highlight of their day.
As a Casual Dining Server, your responsibilities include engaging guests proactively, taking and managing food and beverage orders efficiently, and ensuring timely delivery of courses and drinks. You are expected to maintain excellent communication with kitchen staff and fellow servers to ensure smooth operations throughout each shift. The job involves managing table organization, handling payments accurately, and maintaining a thorough understanding of all menu items and specials. Additionally, you will be involved in opening, closing, and side work duties designed to keep the dining environment clean and welcoming. Buffalo Wild Wings offers a vibrant workplace culture where teamwork and passion for customer service are key, providing opportunities for continuous learning and professional growth within an exciting, fast-paced setting. The employment type is typically hourly with competitive wages and benefits designed to support team members’ personal and professional well-being.
Job Requirements
- High school diploma or equivalent
- Previous experience in a customer service or restaurant server role preferred
- Strong communication and interpersonal skills
- Ability to work in a fast-paced, team-oriented environment
- Flexibility to work various shifts including nights, weekends, and holidays
- Basic math skills for handling cash and processing payments
- Ability to stand for extended periods during shifts
Job Qualifications
- Proven ability to create and sustain a dynamic, genuinely welcoming atmosphere where every guest feels like a VIP
- Expertise in facilitating shareable moments through exceptional organizational abilities, meticulous attention to service details, and a clear, passionate commitment to superior guest service
Job Duties
- Proactively greet and engage guests with enthusiasm, immediately setting a positive and energetic tone for their dining experience
- Efficiently and accurately take food and beverage orders, offering knowledgeable suggestions and upselling specials to enhance the guest's enjoyment
- Master the sequence of service to ensure timely delivery of all courses, beverages, and requests from the kitchen and bar
- Maintain a deep and current understanding of all menu items, preparation methods, ingredients, and allergen information to confidently answer guest questions
- Manage table organization and guest needs throughout the meal, quickly addressing any concerns to ensure complete satisfaction
- Process payments accurately, handle cash and credit transactions efficiently, and adhere to all responsible alcohol service guidelines
- Collaborate effectively with kitchen staff, hosts, and other servers to maintain a smooth and high-functioning team environment
- Complete opening, closing, and side work duties as assigned to ensure the dining area is pristine and ready for service
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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