Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Benefits
weekly pay
flexible scheduling
shift meal discount
Family dining discounts
Industry-leading training
Paid Time Off
401(k) retirement plan
Tuition Reimbursement
Medical insurance
Dental Insurance
Vision Insurance
Cash Referral Program
Employee Recognition Program
slip-resistant shoe program
Community Involvement Programs
Training Contests
Job Description
Buffalo Wild Wings is a renowned casual dining restaurant chain famous for its vibrant sports bar atmosphere and its signature wings. Established as a popular destination for fans of great food and exciting sporting events, Buffalo Wild Wings offers a unique dining experience that combines delicious menu offerings with an energetic gameday environment. Known for its commitment to excellent guest service, the company prides itself on creating a welcoming space where guests can enjoy quality food, engage with friends and family, and celebrate the thrill of live sports. The establishment emphasizes teamwork, continuous learning, and career growth, making it an appealing workplace for individuals passionate about the hospitality industry.
As a Casual Dining Server at Buffalo Wild Wings, you play a crucial role beyond simply taking orders; you become the Chief Experience Officer for every guest who walks through the doors. Your primary responsibility involves transforming a routine meal into an unforgettable experience by fostering a lively and seamless atmosphere. You are expected to be an expert on the full menu, confidently guiding patrons through the wide selection of wings and other popular offerings while enhancing the vibrant, gameday ambiance that defines the restaurant. Each guest interaction offers an opportunity to deliver genuine hospitality, creating memorable moments that elevate their dining visit. This position is ideal for energetic individuals who thrive in a fast-paced environment and are committed to providing exceptional customer service with a friendly and enthusiastic approach. Employment at Buffalo Wild Wings offers flexible scheduling options to accommodate various lifestyle needs, competitive weekly pay, and numerous opportunities for professional advancement within a supportive team environment.
As a Casual Dining Server at Buffalo Wild Wings, you play a crucial role beyond simply taking orders; you become the Chief Experience Officer for every guest who walks through the doors. Your primary responsibility involves transforming a routine meal into an unforgettable experience by fostering a lively and seamless atmosphere. You are expected to be an expert on the full menu, confidently guiding patrons through the wide selection of wings and other popular offerings while enhancing the vibrant, gameday ambiance that defines the restaurant. Each guest interaction offers an opportunity to deliver genuine hospitality, creating memorable moments that elevate their dining visit. This position is ideal for energetic individuals who thrive in a fast-paced environment and are committed to providing exceptional customer service with a friendly and enthusiastic approach. Employment at Buffalo Wild Wings offers flexible scheduling options to accommodate various lifestyle needs, competitive weekly pay, and numerous opportunities for professional advancement within a supportive team environment.
Job Requirements
- High school diploma or equivalent
- Previous experience in casual dining or customer service preferred
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Willingness to work flexible hours including nights, weekends, and holidays
- Basic math skills for handling transactions
- Ability to stand and walk for extended periods
- Customer-focused attitude
- Team player mindset
Job Qualifications
- Proven ability to create and sustain a dynamic, genuinely welcoming atmosphere where every guest feels like a VIP
- Expertise in facilitating shareable moments through exceptional organizational abilities, meticulous attention to service details, and a clear, passionate commitment to superior guest service
Job Duties
- Proactively greet and engage guests with enthusiasm, immediately setting a positive and energetic tone for their dining experience
- Efficiently and accurately take food and beverage orders, offering knowledgeable suggestions and upselling specials to enhance the guest's enjoyment
- Master the sequence of service to ensure timely delivery of all courses, beverages, and requests from the kitchen and bar
- Maintain a deep and current understanding of all menu items, preparation methods, ingredients, and allergen information to confidently answer guest questions
- Manage table organization and guest needs throughout the meal, quickly addressing any concerns to ensure complete satisfaction
- Process payments accurately, handle cash and credit transactions efficiently, and adhere to all responsible alcohol service guidelines
- Collaborate effectively with kitchen staff, hosts, and other servers to maintain a smooth and high-functioning team environment
- Complete opening, closing, and side work duties as assigned to ensure the dining area is pristine and ready for service
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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