Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $23.00
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement plan options
Career development opportunities
flexible scheduling
Supportive team environment
Job Description
The hiring company is an established player in the gaming and hospitality industry, dedicated to providing superior entertainment experiences to a diverse clientele. As a dynamic casino and gaming establishment, they emphasize creating a welcoming environment where guests feel valued and have access to exciting promotions and exclusive benefits. This company prides itself on exceptional guest service, innovative promotional campaigns, and maintaining strong relationships with VIP guests and high-value clients. Through a combination of industry knowledge, creative marketing, and guest engagement, they successfully foster long-lasting patron loyalty and business growth.
The role being offered is a Guest Services Representative po... Show More
The role being offered is a Guest Services Representative po... Show More
Job Requirements
- High school diploma or equivalent
- Two plus years of experience preferred
- Ability to obtain Gaming Registration
- Strong communication skills
- Basic computer proficiency
- Ability to work under pressure
- Professionalism and confidentiality
Job Qualifications
- Effective communication skills
- Well organized and detail oriented
- Ability to obtain Gaming Registration
- Professionalism and confidentiality regarding surveillance operations
- Basic computer skills
- Ability to work quickly and accurately under high stress
- Two plus years of relevant experience preferred
Job Duties
- Greet guests and recognize frequent visitors
- Explain promotions, programs, and giveaways to guests
- Communicate benefits and privileges of player cards
- Develop and implement new promotions to enhance guest service
- Maintain and cultivate relationships with VIP guests
- Approve credit and manage guest reinvestments
- Develop and increase guest visits and play habits
Job Location
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