Casino Floor Bartender (PT)

Milwaukee, WI, USA|Onsite

Job Overview

Employment Type

Part-time

Hourly

Compensation

Hourly

Range $11.10 - $1.00

Work Schedule

Flexible

Weekend Shifts

Split Shifts

Night Shifts

Benefits

Health Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Training and Development

flexible schedules

Tips

Job Description

The hiring establishment is a vibrant casino environment known for its energetic atmosphere and commitment to exceptional guest service and entertainment. This casino offers a dynamic workplace where employees have the opportunity to contribute to an engaging experience for visitors. The establishment caters to a diverse clientele that values both entertainment and top-quality service, particularly in beverage management and guest interaction. As a Casino Floor Bartender, you will hold a pivotal role in maintaining the lively ambiance of the casino while ensuring that guests receive exemplary service with professionalism and efficiency. The position is structured as a part-time or full-time role requiring availability for two specific shifts: 7:00 a.m. to 3:00 p.m. and 10:00 a.m. to 6:00 p.m. Compensation for this role starts at $11.10 per hour plus tips, making it a rewarding opportunity for individuals passionate about hospitality and customer engagement.

In this role, the Casino Floor Bartender is responsible for preparing and serving a variety of beverages with precision and care, leveraging recipe cards to ensure consistency and quality in every drink served. Thebartender plays a crucial part in greeting guests warmly, anticipating their needs, and addressing any concerns promptly to enhance their satisfaction and overall experience. This role demands impeccable organizational skills, a strong team-oriented attitude, and the ability to work effectively in a fast-paced, high-energy environment where guest service and entertainment are paramount. Bartenders must operate and maintain bar equipment, including beverage dispensing systems, coffee machines, and beer taps, ensuring cleanliness and safety at all times. The position also requires efficient use of point-of-sale (POS) systems to handle orders and financial transactions accurately, emphasizing integrity and compliance with internal controls and policies. Furthermore, bartenders are expected to uphold responsible alcohol service practices and maintain comprehensive knowledge of beverage options, casino and hotel facilities, and service protocols. Additionally, flexibility to work at different venues within the business as needed is necessary, reflecting the dynamic nature of the hospitality industry. This role not only demands technical bartending skills but also a high level of discretion, communication, and physical stamina to meet the wide-ranging demands of casino floor service. Such dedication supports the casino's mission, vision, and values while contributing directly to its continued success through exceptional guest interactions and seamless operational execution.

Job Requirements

High school diploma or equivalent
Six months of bartending experience preferred
Cash handling experience preferred
Experience with point-of-sale (POS) systems
Ability to obtain and maintain a City of Milwaukee bartender's license within 90 days
Ability to successfully achieve Responsible Alcohol and ServSafe certifications within 90 days
Ability to maintain discretion in handling confidential information
Ability to interact with guests and team members professionally
Ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays
Ability to talk, walk, hear, climb, balance, stoop, kneel, crouch, stand, sit, and move freely throughout the property for duration of scheduled shift
Frequent use of hands to handle or feel objects, tools, or controls, and reach with hands and arms
Must be able to operate a personal computer/point-of-sale (POS) system
Ability to lift, carry, push, pull, or move objects up to 20 pounds regularly and up to 60 pounds occasionally with assistance
Must wear all required Personal Protective Equipment (PPE) while performing job duties
Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus

Job Qualifications

A high school diploma or equivalent
Six months of bartending experience preferred
Cash handling experience preferred
Experience with point-of-sale (POS) systems
Ability to obtain and maintain a City of Milwaukee bartender's license within 90 days
Ability to successfully achieve Responsible Alcohol and ServSafe certifications within 90 days
Ability to maintain discretion in handling confidential information
Ability to interact with guests and team members professionally
Ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays

Job Duties

Mix or pour drinks per recipe cards using accurate measures and proper glassware
Fill orders for servers and serve directly to guests
Greet guests with a friendly expression of acknowledgment
Assess, anticipate, and attend to guest needs or concerns in a prompt and courteous manner
Operate and clean all equipment in bar areas and service stations including beverage dispensing systems, coffee machines, and beer taps
Use point-of-sale (POS) system to accurately enter orders, dispense correct change, and process credit card and other transactions
Ensure proper procedures are followed for handling of financial transactions, including balancing bank to sales report
Monitor responsible alcohol service to guests
Maintain a clean, well-stocked, and safe working environment
Maintain complete knowledge of beverage selections to include wine, liqueur, liquor, champagne, and beer
Maintain thorough knowledge of casino and hotel to answer guest inquiries and provide directions
Work at other venues as assigned, based on business needs
Perform job duties in full compliance with departmental Internal Controls, policies, procedures, and regulations
Perform other duties as assigned