Job Overview
Employment Type
Full-time
Part-time
Temporary
Hourly
Internship
Consulting
Compensation
Type:
Salary
Rate:
Range $24,000.00 - $26,881.37
Benefits
Equal employment opportunity
Reasonable accommodations compliance
Growth and well-being focus
dynamic work environment
Exciting hospitality organization
Professional development opportunities
Supportive team atmosphere
Job Description
Palms is a renowned hotel and resort establishment located in the vibrant city of Las Vegas, Nevada. Known for its energetic atmosphere and exceptional guest experiences, Palms offers a range of amenities including luxury accommodations, entertainment venues, dining options, and gaming facilities. The resort prides itself on creating memorable moments for its guests through top-tier services and a dynamic environment that caters to both leisure and business travelers. As part of the hospitality industry, Palms is dedicated to maintaining high standards of customer service, safety, and compliance with all federal, state, and local laws.
The Cocktail Server rol... Show More
The Cocktail Server rol... Show More
Job Requirements
- Must be 21 years or older
- Must obtain and maintain a TAM/Alcohol Awareness card
- Must obtain and maintain a Southern Nevada Food Handlers Card
- Must obtain and maintain a Las Vegas Metropolitan Police Department Work Card (Sheriff's Card) or Nevada Gaming License
- High School Diploma or equivalent
- Six (6) months of experience in a similar role in a high-volume customer service establishment
- One (1) year previous experience working in a similar resort setting
- Bilingual, English as the primary or secondary language
- Knowledge of beverages on menu, including characteristics of wine and champagne by the glass
- major wines, designated glassware, terminology, and garnishes
- Knowledge of health, safety and sanitation regulations and procedures
- Knowledge of various Point of Sale (POS) devices
- Excellent customer service skills as well as interpersonal skills to deal effectively with all business contacts
- Knowledge of proper service techniques
- Work varied shifts, to include weekends and holidays
- The ability to present oneself in a positive, enthusiastic, and professional manner with others and guests
Job Qualifications
- Must be 21 years or older
- Must obtain and maintain a TAM/Alcohol Awareness card
- Must obtain and maintain a Southern Nevada Food Handlers Card
- Must obtain and maintain a Las Vegas Metropolitan Police Department Work Card (Sheriff's Card) or Nevada Gaming License
- High School Diploma or equivalent
- Six (6) months of experience in a similar role in a high-volume customer service establishment
- One (1) year previous experience working in a similar resort setting
- Bilingual, English as the primary or secondary language
- Knowledge of beverages on menu, including characteristics of wine and champagne by the glass
- major wines, designated glassware, terminology, and garnishes
- Knowledge of health, safety and sanitation regulations and procedures
- Knowledge of various Point of Sale (POS) devices
- Excellent customer service skills as well as interpersonal skills to deal effectively with all business contacts
- Knowledge of proper service techniques
Job Duties
- Completes tasks such as folding/stacking cocktail napkins
- stocking straws, picks, and matches
- lining cocktail trays
- stocking glassware
- restocking supply cabinet
- inspecting cleanliness and condition of assigned station and service areas and rectifying any deficiencies
- Completes opening and closing duties, which includes properly storing all reusable goods, removing all items from tables, placing clean items in designated areas, wiping clean all surfaces, restocking supply cabinet, and securing all storage areas
- Follows all proper comp procedures
- Takes orders, and serves food and drinks efficiently and accurately in work area as applicable
- Collects money, while following all proper cash handling and comp procedures
- Places orders, and garnishes and serves cocktails to guests
- Keeps tables, slot banks, and work areas neat and orderly by removing glassware, dishware, ashtrays, and or other items no longer in use
- Promotes and maintains the highest level of service to all guests while staying alert to their needs and responds effectively to guest inquiries
- Resolves guest complaints within scope of authority
- otherwise refers the matter to management
- Notifies supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft
- Performs other duties as assigned
Job Location
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