Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $11.00 - $16.00
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Work Schedule

Rotating Shifts
Day Shifts
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Benefits

Medical Coverage
401(k) matching
Performance bonus
Paid Time Off
wellness programs

Job Description

PENN Entertainment is a leading provider in the integrated entertainment industry, specializing in sports content and casino gaming experiences. With 43 destinations across North America, the company delivers excitement through its well-established casino operations, online sports betting, and iCasino platforms such as ESPN BET and theScore Bet Sportsbook and Casino. Beyond just being a source of fun, PENN Entertainment is deeply committed to fostering diversity, sustainability, and supporting its community, team members, and vendors. The company is recognized as an industry leader, always evolving and changing the face of entertainment while providing a dynamic and engaging work environment that is... Show More

Job Requirements

  • must be at least 21 years of age
  • high school diploma or equivalent
  • prior cashiering experience and or heavy money handling experience preferred
  • able to promptly and accurately follow instructions given by leadership
  • must have ability to operate computer/software programs, copy machines, computer printers/embossers and other office equipment
  • employee must be able to qualify for required federal, state and local licenses and permits
  • must meet attendance guidelines
  • must adhere to regulatory, department and company policies
  • must be able to perform job duties safely and responsibly
  • must be able to work in a loud and sometimes smoky work environment
  • must be physically able to stand for long periods and lift up to 75 pounds

Job Qualifications

  • high school diploma or equivalent
  • prior cashiering experience and or heavy money handling experience preferred
  • able to promptly and accurately follow instructions given by leadership
  • ability to operate computer/software programs, copy machines, computer printers/embossers and other office equipment
  • ability to read and interpret documents in English such as safety rules, operating and maintenance instructions and procedure manuals
  • ability to read and communicate verbally in English
  • written communication skills in English may be required
  • ability to add, subtract, multiply and divide in all units of measure including American money, fractions and decimals
  • ability to calculate discounts, interest, commissions, proportions, percentages, area, circumference and volume
  • ability to efficiently and accurately count money and gaming chips and make change
  • possess ability to operate an adding machine
  • basic computer skills
  • ability to apply commonsense understanding to carry out instructions furnished in written, oral or diagram form
  • ability to deal with problems involving several concrete variables in standardized situations
  • employee must be able to qualify for licenses and permits required by federal, state and local regulations

Job Duties

  • provide friendly, fast, and helpful customer service through the consistent practice and delivery of red carpet customer service to all guests and team members
  • process cash transactions for casino customers
  • be knowledgeable and comply with Title 31 regulations
  • enroll patrons into Players Club, issue Players Club cards, maintain accurate player tracking information and assist Marketing Department with casino promotions
  • answer phone calls with proper phone etiquette
  • cash customer checks and ensure guest information is accurate
  • balance cash drawers and ensure they are at appropriate impressed amounts at beginning and end of shifts
  • perform buys with main bank to keep drawer stocked for current and next shift
  • complete all necessary paperwork
  • meet department uniform, appearance and grooming requirements
  • meet attendance guidelines and adhere to regulatory, department and company policies
  • keep work areas clean and free of safety hazards, debris and litter
  • perform all job duties in a safe and responsible manner
  • perform other job related and compatible duties as assigned
  • attend department meetings and training programs as directed

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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