Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $21.00
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Night Shifts
Benefits
weekly pay
Training and development opportunities
Employee Discounts
Flexible work schedules
Health Insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
paid vacation days
Paid holidays
Paid parental bonding leave
Employee assistance program
Tuition Reimbursement
Job Description
Southland Casino Hotel, owned and operated by Delaware North, is a premier gaming and hospitality destination located in West Memphis, Arkansas, just a short drive from downtown Memphis, Tennessee. The casino features over 2200 slot machines and a variety of table games including live blackjack, craps, and roulette. It also offers simulcast wagering and an exciting sportsbook experience for guests. Complementing the gaming experience, the hotel boasts 300 luxurious rooms and suites designed to provide comfort and sophistication to visitors. Delaware North is a global hospitality and food service company with over 100 years of history, known for its commitment to providing exceptional guest experiences across a range of venues including iconic sports arenas, stunning national parks, vibrant casinos, and more. The company values its team members, viewing them as part of a large, supportive family and offering many opportunities for career growth and personal development within its diverse operations.
The Beverage Supervisor position at Southland Casino is a full-time role offering an hourly wage of $21.00, designed for experienced hospitality professionals seeking the next step in their career journey. This role combines leadership, operational oversight, and guest service excellence specifically within the beverage operations of the casino’s food and beverage outlets. The successful candidate will be responsible for supervising bar and beverage team members while ensuring compliance with quality, service standards, and regulatory requirements. The role is dynamic and requires a hands-on approach in managing costs, introducing innovative beverage options, and maintaining outstanding guest satisfaction. Additionally, the supervisor will play a key role in recruiting and training staff, facilitating an environment of continuous improvement and professional growth. By joining Delaware North, the Beverage Supervisor can expect a supportive workplace that prioritizes teamwork, excitement, and career advancement opportunities. Flexible evening, overnight, weekend, and holiday shifts are part of the position, reflecting the needs of the hospitality and gaming industry environment. Applicants who thrive in fast-paced, guest-focused settings and possess strong organizational and leadership skills are encouraged to apply. Delaware North emphasizes equal employment opportunities, embracing diversity and inclusion as fundamental values. Overall, this role offers an excellent path for hospitality professionals looking to advance their careers within a well-established and globally respected company.
The Beverage Supervisor position at Southland Casino is a full-time role offering an hourly wage of $21.00, designed for experienced hospitality professionals seeking the next step in their career journey. This role combines leadership, operational oversight, and guest service excellence specifically within the beverage operations of the casino’s food and beverage outlets. The successful candidate will be responsible for supervising bar and beverage team members while ensuring compliance with quality, service standards, and regulatory requirements. The role is dynamic and requires a hands-on approach in managing costs, introducing innovative beverage options, and maintaining outstanding guest satisfaction. Additionally, the supervisor will play a key role in recruiting and training staff, facilitating an environment of continuous improvement and professional growth. By joining Delaware North, the Beverage Supervisor can expect a supportive workplace that prioritizes teamwork, excitement, and career advancement opportunities. Flexible evening, overnight, weekend, and holiday shifts are part of the position, reflecting the needs of the hospitality and gaming industry environment. Applicants who thrive in fast-paced, guest-focused settings and possess strong organizational and leadership skills are encouraged to apply. Delaware North emphasizes equal employment opportunities, embracing diversity and inclusion as fundamental values. Overall, this role offers an excellent path for hospitality professionals looking to advance their careers within a well-established and globally respected company.
Job Requirements
- Ability to remain standing for extended periods of time
- ability to lift up to 50 lbs occasionally
- must be able to work flexible hours including nights, weekends, and holidays
- previous experience leading and managing a team
- excellent verbal and written communication skills
Job Qualifications
- Previous experience leading and managing a team
- excellent verbal, written, organizational and time-management skills
- knowledge of beverage product trends and quality standards
- strong customer service orientation
- ability to work flexible hours including nights, weekends, and holidays
Job Duties
- Monitor and maintain bar and restaurant cost of sales
- research and implement new beverage products that will elevate guest service and satisfaction
- hire, train, and lead team members, providing feedback on their job responsibilities
- coordinate alcohol compliance and quality standards, handle guest relations, and monitor adherence to quality assurance standards
- assist with inventory checks and end-of-month financial reporting
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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