Casino Beverage Floor Supervisor

The Kalispel Tribe of Indians is a sovereign tribal government located in Washington State, committed to fostering economic growth, cultural preservation, and community development. Their enterprises include a range of business operations that serve both the Tribal community and the public, including hospitality and food and beverage services. Known for their dedication to quality and exceptional service, the Tribe prioritizes high standards across all departments, ensuring a safe, welcoming, and professional environment for guests and team members alike. They value cultural heritage and offer employment opportunities consistent with Tribal, federal, and state laws, maintaining a respectful and inclusive work culture that supports diversity and equal opportunity. The Food and Beverage Department at the Kalispel Tribe plays an essential role in delivering a superior guest experience, operating with meticulous attention to quality, service standards, and regulatory compliance. This department is responsible for food service operations that include restaurants, bars, banquet facilities, and catering services. They focus on exceeding customer expectations through attentive service, menu innovation, and teamwork, aligning with overall organizational goals and Tribal policies. The position available is that of a Food and Beverage Supervisor who will direct and coordinate departmental activities, ensuring compliance with Tribal and governmental regulations, and delivering exceptional guest service. This role requires overseeing daily food and beverage operations, managing team member schedules, and ensuring inventory control and cost management. The Supervisor also acts as a Banquet Captain, handling banquet functions and assisting with menu development alongside the Food and Beverage Manager and culinary staff. Leadership and team development are key aspects of this position, with responsibilities including hiring, training, coaching, counseling, and performance evaluations of team members to maintain a motivated and efficient workforce. The Supervisor is expected to collaborate closely with marketing teams to promote food and beverage sales, address guest relations issues, and enforce safety and sanitation standards including HACCP protocols. Skills in Microsoft applications, point-of-sale systems, report preparation, and problem-solving are necessary to succeed. The role demands a hands-on leader who can maintain operational budgets, labor costs, and quality standards while cultivating an environment of continuous improvement. Physical requirements include the ability to lift up to 75 pounds and to perform tasks involving sustained standing, walking, and verbal communication. Shift flexibility is essential, as the position requires availability on nights, weekends, and holidays. This at-will employment opportunity reflects the Kalispel Tribe’s commitment to Indian preference in hiring, offering a vibrant and culturally rich workplace with extensive room for career growth in the hospitality industry.