Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $11.00 - $16.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Flexible Schedule
Career development opportunities
Job Description
McAlister's Deli is a beloved restaurant chain known for delivering a unique dining experience centered around hospitality, quality food, and a friendly atmosphere. Founded with a vision to create a comfortable and welcoming environment, McAlister's Deli prides itself on its commitment to customer satisfaction and community engagement. As a rapidly growing restaurant brand, McAlister's continues to expand its presence, offering a diverse menu that includes classic deli sandwiches, fresh salads, and their famous sweet tea, all crafted to delight their guests.
The role of a Team Member at McAlister's Deli is often described as being a "Tour Guide" through th... Show More
The role of a Team Member at McAlister's Deli is often described as being a "Tour Guide" through th... Show More
Job Requirements
- Perform duties which require bending and reaching
- Lift and transport 10-20-pound bus tubs/trays, dining chairs, booster seats, and high chairs
- Stand and/or walk for up to 8+ hours
- Maintain a well-groomed appearance and follow uniform standards
- Practice all safety and sanitation standards, including (but not limited to) using a step stool to reach items above eye level, safely using all cleaning equipment and chemicals
- Remain calm in a (sometimes) fast-paced atmosphere
- Demonstrate a high level of organization, attention to detail and sense of urgency
- Display a positive and outwardly friendly attitude towards all guest
- Live the McAlister's Touch
- Is flexible with regard to schedule requirements and available to work during the hours required by the business
- Obtain a State of Illinois approved Food Handler's license - Must be maintained per State Mandates
Job Qualifications
- High school diploma or equivalent
- Previous experience in food service or customer service preferred
- Ability to handle cash transactions accurately
- Basic knowledge of POS systems
- Excellent communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
- Willingness to learn and be a team player
- Commitment to maintaining high standards of cleanliness and safety
- Obtain a State of Illinois approved Food Handler's license
Job Duties
- Take orders accurately, timely, and offer menu assistance through suggestively selling beverages, sides, and desserts to complement each guest order
- Enter orders into the POS System
- accept payments using proper cash handling procedures
- accurately count cash back to our guest
- Deliver perfectly prepared and presented food, ensuring that every guest item meets McAlister's Standards
- check back within 2 bites to ensure guest satisfaction
- Provide ongoing service in the dining room: Make/refill beverages, pre-bussing, (full hands in/full hands out)
- Clean and reset tables within 60 seconds of guest departure
- Answer the phone/take orders/Uber monitoring
- treating phone guest as we would our dining guest
- Perform opening, closing, daily cleaning, and sidework duties as required
- Show a commitment to cleanliness and safety: Pick-up trash and debris anywhere including bathrooms and outside areas
- report all safety concerns to a member of management immediately
- Be at work on time, in clean-pressed and fitted uniform per McAlister's Uniform Policy
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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