Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $11.00 - $16.00
Work Schedule
Flexible
Benefits
Flexible Schedule
Employee Discounts
Training and Development
Paid Time Off
Health Insurance
Job Description
McAlister's Deli is a rapidly growing fast-casual restaurant chain known for offering fresh, made-from-scratch meals including sandwiches, salads, and famous sweet tea. The company prides itself on its commitment to delivering an exceptional guest experience known as the "McAlister's Touch" which emphasizes friendly, efficient service and high-quality food in a clean and welcoming atmosphere. With locations across multiple states, McAlister's combines the convenience of quick service with the comfort of a sit-down meal, appealing to families, professionals, and anyone looking for a satisfying dining option. The brand values teamwork, positivity, and attentiveness, creating a work environment where employees can thrive... Show More
Job Requirements
- Perform duties which require bending and reaching
- Lift and transport 10-20-pound bus tubs/trays, dining chairs, booster seats, and high chairs
- Stand and/or walk for up to 8+ hours
- Maintain a well-groomed appearance and follow uniform standards
- Practice all safety and sanitation standards, including (but not limited to) using a step stool to reach items above eye level, safely using all cleaning equipment and chemicals
- Remain calm in a (sometimes) fast-paced atmosphere
- Demonstrate a high level of organization, attention to detail and sense of urgency
- Display a positive and outwardly friendly attitude towards all guest
- Live the McAlister's Touch
- Is flexible with regard to schedule requirements and available to work during the hours required by the business
- Obtain a State of Illinois approved Food Handler's license - Must be maintained per State Mandates
Job Qualifications
- High school diploma or equivalent preferred
- Previous experience in customer service or food service is an asset
- Ability to work in a fast-paced environment
- Excellent communication and interpersonal skills
- Positive attitude and team player
- Knowledge of POS systems is a plus
- Ability to suggestively sell and upsell menu items
- Basic math skills for cash handling
- Commitment to cleanliness and safety standards
- Valid State of Illinois Food Handler's license must be obtained and maintained
Job Duties
- Take orders accurately, timely, and offer menu assistance through suggestively selling beverages, sides, and desserts to complement each guest order
- Enter orders into the POS system
- accept payments using proper cash handling procedures
- accurately count cash back to our guest
- Deliver perfectly prepared and presented food, ensuring that every guest item meets McAlister's standards
- check back within 2 bites to ensure guest satisfaction
- Provide ongoing service in the dining room: Make/refill beverages, pre-bussing, (full hands in/full hands out)
- Clean and reset tables within 60 seconds of guest departure
- Answer the phone/take orders/Uber monitoring
- treating phone guest as we would our dining guest
- Perform opening, closing, daily cleaning, and sidework duties as required
- Show a commitment to cleanliness and safety: Pick-up trash and debris anywhere including bathrooms and outside areas
- Report all safety concerns to a member of management immediately
- Be at work on time, in clean-pressed and fitted uniform per McAlister's uniform policy
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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