Cashier's Office Manager (Limited Appointment)

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Range $27.00 - $29.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development

Job Description

Associated Students UCLA (ASUCLA) is a dynamic student-centered organization that has been serving the UCLA community since the campus opened in 1919. As the largest student association in the United States, ASUCLA is dedicated to providing innovative and excellent services, programs, products, and facilities that meet the evolving needs of students and the broader UCLA campus community. The organization is structured into four distinct entities: the Undergraduate Students Association which represents undergraduate student interests; the Graduate Students Association catering to graduate students; Student Media which includes the Daily Bruin, UCLARadio.com, the Bruin Life Yearbook, and seven magazines; and Services & Enterprises which encompasses the Student Union, Event Services, UCLA Restaurants, UCLA Store, UCLA Photography, and Trademarks & Licensing. This wide-ranging structure allows ASUCLA to serve as a comprehensive resource aimed at enhancing student life, supporting academic functions, and fostering a vibrant campus culture.

The Main Cashier's Office Manager position at ASUCLA is a pivotal role within the Business Services department. Reporting directly to the Business Services Director, this role supervises the entire operations of the Main Cashier’s Office, which includes critical responsibilities such as managing change fund preparation, distribution, and collection. The Manager oversees counting and reconciling service area receipts and vault funds, handles the encoding and reconciliation of checks, bank card deposit captures, and other non-negotiable items. Additionally, the role is responsible for managing bank orders and deposits, preparing comprehensive documentation, and supporting both internal and external audits by resolving discrepancies and ensuring adherence to corrective actions. Security and compliance are paramount, with the Manager reviewing and implementing operational and physical security systems and procedures to protect financial assets and sensitive information.

Beyond day-to-day operations, the manager is tasked with preparing complex financial reports and overseeing financial operations through integration and reconciliation of data across advanced financial platforms such as NetSuite, Clover, Stripe, Dorm Swipes, and Toast. The role involves budget development and monitoring to ensure accuracy and compliance with university and organizational standards. Other duties include journal entry processing, invoice payment review, dispute resolutions, and handling equipment maintenance agreements. This position is integral to system improvements and financial process upgrades, working collaboratively with both internal IT teams and external vendors to troubleshoot technical issues and optimize system functionality.

A unique element of this role is its leadership in developing and managing business continuity plans to address unexpected closures, ensuring uninterrupted operations across a range of stakeholders both within and outside the UCLA community. As a supervisor, the Manager hires, schedules, trains, evaluates, and counsels a team of 12 to 15 part-time or student staff. The position also includes organizing and leading semi-annual meetings for student staff and handling special assignments as directed by the Business Services Director. ASUCLA offers an hourly salary range of $27 to $29 for this full-time position, reflecting the importance and responsibility of the role within its operational hierarchy. This role requires a meticulous, detail-oriented, and highly organized individual with strong leadership skills and extensive knowledge of cash handling operations in a high-volume environment, ensuring the financial integrity and excellent service delivery at ASUCLA.

Job Requirements

  • 3-5 years progressive management experience in banking and/or retail cash handling operations in a high-volume environment
  • Attention to detail and accuracy in performing complex financial operations
  • Advanced knowledge of cash handling equipment, principles, and reconciliation processes
  • Effective communication skills
  • Familiarity with financial compliance and audit requirements
  • Proven customer service skills
  • Strong leadership and supervision skills including hiring, training, and managing teams
  • Proficiency in PC word processing and advanced spreadsheets
  • Experience with multi-platform financial systems
  • Proficiency in 10-key by touch
  • Must qualify for bonding
  • Fingerprinting background verification required
  • Ability to frequently stand, walk, sit, reach, bend, stoop, and lift up to 50 lbs

Job Qualifications

  • 3-5 years of progressive management experience in banking and/or retail cash handling operations in a high-volume environment
  • Effective handling of a variety of priorities and timelines
  • Attention to detail and accuracy in performing complex financial operations
  • Advanced knowledge of cash handling equipment, principles, and reconciliation processes
  • Effective communication with diverse groups and individuals
  • Familiarity with financial compliance regulations and internal and external audit requirements
  • Proven customer service skills
  • Strong leadership abilities
  • Experience hiring, training, and managing teams of 12-15 staff or student workers
  • PC word processing and advanced spreadsheet proficiency including pivot tables and formulas
  • Experience using multi-platform financial systems such as NetSuite, Clover, Stripe, Dorm Swipes, and Toast
  • Proficiency in 10-key by touch
  • Must qualify for bonding
  • A related BA/BS or the equivalent combination of education and experience required

Job Duties

  • Oversee Main Cashier's Office operations including change fund preparation, distribution and collection
  • Count and reconcile service area receipts and vault funds
  • Encode and reconcile checks, bank card deposit captures, and other non-negotiable items
  • Oversee completion of bank orders and deposits
  • Prepare documentation and provide support for internal and external audits including reconciling discrepancies and implementing corrective actions
  • Review and implement operational and physical security systems and procedures
  • Prepare multiple complex financial reports and oversee financial operations by integrating and reconciling data across advanced systems

Job Criteria

Experience

Mid Level (3-7 years)


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