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Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Exact $15.16
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k)
Paid Time Off
flexible schedules
employee discount
Job Description
Torchy’s is a renowned restaurant brand that started its journey in Austin, Texas in 2006. Beginning with a simple food trailer, the company has grown into a beloved chain of restaurants operating nationwide. Known for its commitment to quality, innovation, and exceptional hospitality, Torchy’s has built a loyal customer base by crafting memorable dining experiences rooted in great food and outstanding service. The restaurant specializes in creative and flavorful dishes, embodying a spirit of community and fun that resonates with guests from all walks of life.
The role of Cashier/Runner at Torchy’s is an integral part of delivering the exce... Show More
The role of Cashier/Runner at Torchy’s is an integral part of delivering the exce... Show More
Job Requirements
- Strong verbal communication skills
- Availability to work a flexible schedule
- Must meet state and local requirements for food handler’s and alcohol server certifications
- Certification(s) must be obtained by your first day or within the timeline required by your location
- Must be able to lift, push, pull or carry objects up to 40 lbs
- Must be able to stand for several hours and walk for long periods of time
- Must be able to bend, stretch, twist, or reach for objects on shelves of varying heights
Job Qualifications
- Strong verbal communication skills
- Availability to work a flexible schedule
- Certification(s) in food handling and alcohol serving as required by state and local regulations
- Two years of work experience providing customer service in the restaurant, hospitality, or retail industry preferred
- Two years of experience using point-of-sale (POS) systems preferred
Job Duties
- Greet guests, ask questions to understand their needs, offer suggestions, and ensure each transaction is fast and accurate
- Deliver outstanding hospitality, making each guest feel welcomed and valued from the moment they step into Torchy's
- Learn the menu and maintain knowledge of current promotions to make personalized recommendations that delight our guests and cater to their preferences and dietary needs
- Run food to tables, ensuring that every guest receives their order correctly and with speed
- Proactively offer refills on chips and drinks and identify opportunities to exceed guests' expectations
- Ensure all guest-facing areas of the restaurant are neat, clean, organized, and inviting
- Work collaboratively with managers, the kitchen, and the rest of the Hospitality Team to ensure problems are resolved and guests receive smooth and efficient service that keeps them coming back
- Perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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