Cashier/Runner

Torchy’s Tacos is a renowned restaurant chain that began its journey in Austin, Texas, back in 2006. Founded with a passion for quality food and exceptional service, Torchy’s has evolved from a humble food trailer into a nationwide brand recognized for its delicious tacos and outstanding hospitality. The company prides itself on creating an inviting and memorable experience for every guest who walks through its doors. With a strong presence across the United States, Torchy’s continues to set the standard in fast-casual dining by combining innovative menu offerings with a commitment to welcoming service.

The role of Cashier/Runner at Torchy’s is pivotal to maintaining the high standards of guest experience that the brand is known for. This position is not just about processing orders and delivering food; it’s about being the face of the restaurant where every interaction counts. As a member of the Hospitality Team, the Cashier/Runner acts as the heart and soul of the dining experience, greeting guests warmly, answering their questions, and ensuring their needs are met promptly and with care. This role demands a friendly and outgoing personality, combined with sharp attention to detail and the ability to multitask efficiently during busy periods.

In this role, you will master the menu to confidently guide guests through their selections, offer recommendations based on current promotions, and accommodate dietary preferences to elevate each visit. You will be responsible for operating the Point of Sale (POS) system with accuracy while maintaining a swift and seamless transaction process. Additionally, you will ensure that food is delivered to tables quickly and correctly, refilling drinks and chips to enhance the guest’s satisfaction.

Maintaining cleanliness and organization in all guest-facing areas is essential, helping to create a welcoming and comfortable environment. Beyond individual tasks, teamwork is a critical component; you will collaborate closely with managers, kitchen staff, and other Hospitality Team members to ensure efficient problem-solving and a smooth flow of service. Flexibility and adaptability are necessary to handle the dynamic atmosphere of a busy restaurant, always keeping guests’ experiences positive and memorable.

Overall, working as a Cashier/Runner at Torchy’s offers a unique opportunity to grow within a nationally recognized restaurant brand that values teamwork, customer service, and employee well-being. With competitive hourly pay ranging from $10.00 to $12.00 based on experience, plus tips, the position also provides access to a variety of benefits for full-time employees, including medical, dental, and vision insurance, 401(k) retirement plans, and paid time off. This role not only contributes to the delightful experience of Torchy’s guests but also offers a supportive and rewarding work environment for team members seeking to build a career in the hospitality industry.