Cashier/Mercandise Associate 12pm-7pm

TJX Companies is a Fortune 100 company recognized as the world’s leading off-price retailer. With prominent retail stores including Marshalls, TJ Maxx, Homegoods, Homesense, Sierra, Winners, and TK Maxx, TJX operates globally through four Home Offices, numerous Distribution Centers, and a broad network of Retail Stores. The company prides itself on fostering a vibrant and inclusive workplace culture that embraces diversity, collaboration, and continuous personal and professional development. TJX’s commitment to its associates reflects in its dynamic work environment where employees are encouraged to grow their careers by exploring new opportunities and achieving their professional goals.

At Marshalls, a key brand under the TJX Companies umbrella, the role being offered is that of a Customer Service Associate in the retail store located at 1217 Caroline Street, Atlanta, GA. This position is an hourly, part-time or full-time employment opportunity with a competitive starting wage ranging from $12.00 to $12.50 per hour. The actual starting pay is contingent upon the individual's skills, qualifications, and prior experience.

As a Customer Service Associate at Marshalls, the primary responsibility is to deliver an exceptional and highly satisfying customer experience. This role requires engaging and interacting with customers to embody the company’s customer experience principles and philosophy consistently. Associates in this position take pride in maintaining a clean, organized, and inviting store environment, which contributes significantly to the overall shopping experience. They must adhere strictly to all operational, merchandise, and loss prevention standards set by the store. Versatility is essential as associates may be cross-trained to work in various areas of the store depending on the business needs, providing flexibility and diverse learning experiences.

Furthermore, this role involves a strong emphasis on role modeling positive customer service practices, fostering a respectful and honest store culture, and supporting the store’s operational excellence through accurate handling of customer purchases, returns, and payment processing. Associates also help promote credit and loyalty programs, contributing to customer retention and sales growth. Merchandising responsibilities include preparing merchandise for the sales floor and adhering to established procedures to maintain the brand’s merchandising philosophy.

The Customer Service Associate is actively involved in daily store recovery efforts, ensuring that the sales floor and entire store remain organized, clean, and safe. This role requires participation in safety programs and shrink reduction initiatives to help maintain a secure and efficient store environment. Associates give and receive feedback constructively, uphold labor laws, policies, and procedures, and are expected to exemplify teamwork with peers and management.

Overall, this position offers a rewarding retail experience at a leading off-price retailer, valuing strong communication skills, organizational abilities, attention to detail, and the capacity to multi-task in a fast-paced environment. The opportunity to work at Marshalls under the TJX Companies umbrella allows associates to belong to a supportive, inclusive company with a clear path for career advancement and comprehensive benefits.