Cashier/Host

Newark, DE, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Range $12.00 - $15.00

Benefits

Flexible Schedule

friendly work environment

Opportunity for growth

Employee Discounts

team-oriented culture

Job Description

Ugly Dumpling is a vibrant and popular restaurant known for its innovative cuisine and warm, friendly atmosphere. As a staple in the local dining scene, Ugly Dumpling prides itself on offering an exceptional guest experience, combining a welcoming environment with top-notch service and delicious food. The establishment emphasizes a team-oriented culture where every employee is valued and encouraged to contribute to the restaurant's ongoing success and excellence. Ugly Dumpling is committed to maintaining an inclusive workplace and upholding anti-discrimination laws to create a supportive and respectful environment for all staff and guests.

The Cashier/Host position at Ugly Dumpling pl... Show More

Job Requirements

Previous experience in a cashier, host, or customer-facing role preferred but not required
strong communication and interpersonal skills
ability to multitask and work efficiently in a fast-paced environment
basic math skills and familiarity with POS systems are a plus
friendly, positive demeanor with a passion for providing excellent guest service
ability to handle guest interactions with professionalism and patience
willingness to work flexible schedules including evenings, weekends, and holidays
ability to stand for extended periods and lift up to 15 lbs

Job Qualifications

Previous experience in a cashier, host, or customer-facing role preferred but not required
strong communication and interpersonal skills
ability to multitask and work efficiently in a fast-paced environment
basic math skills and familiarity with POS systems are a plus
friendly, positive demeanor with a passion for providing excellent guest service
ability to handle guest interactions with professionalism and patience
willingness to work flexible schedules including evenings, weekends, and holidays
ability to stand for extended periods and lift up to 15 lbs

Job Duties

Warmly greet guests upon arrival with a smile and a friendly attitude
manage the seating chart and ensure tables are rotated effectively to maximize guest satisfaction and restaurant efficiency
maintain an organized waitlist and communicate wait times accurately
assist guests with any inquiries about the menu or restaurant operations
process guest transactions accurately and efficiently using the POS system
handle cash, credit card payments, and receipts while maintaining proper cash handling procedures
assist guests with takeout orders, ensuring accuracy and timely preparation
suggest menu items and promotions to enhance the guest experience and increase sales
provide outstanding service to ensure guests have a positive experience from the moment they enter to the moment they leave
address guest concerns or complaints professionally and escalate issues to management when necessary
keep the front-of-house area clean, organized, and welcoming
assist with opening and closing duties, including cleaning and restocking supplies
communicate effectively with team members and management to ensure smooth operations
performs other duties as assigned

Job Location

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