Cashier/Greeter

InterContinental Hotels & Resorts, a pioneering global luxury hotel brand founded in the 1940s, is renowned for its commitment to providing exceptional guest experiences in impressive international settings. As the world’s first and most international luxury hotel brand, InterContinental has built a reputation for cultural wisdom, outstanding service, and a passion for travel and diversity. Being part of this organization means embracing a rich heritage and a global presence, creating inspiring experiences for guests seeking a richer perspective on the world. The company fosters an environment where employees can grow professionally while contributing to the brand's legacy of excellence in hospitality.

The role of the Restaurant Host at InterContinental Hotels & Resorts is pivotal in creating memorable dining experiences for guests. Reporting directly to the Restaurant/Bar Manager or Supervisor on duty, the Restaurant Host acts as the ambassador of the restaurant’s image through impeccable manners and diplomatic interaction with guests and colleagues alike. The position demands a blend of hospitality skills such as greeting guests warmly, managing reservations, answering telephone inquiries, and attending to special guest requests, all aligned with InterContinental’s high standards. The Restaurant Host ensures that the atmosphere in the dining area meets the brand’s expectations through attention to personal grooming, uniform standards, and health and safety compliance.

The Restaurant Host is responsible for greeting every guest with warmth, assisting with seating arrangements, and facilitating smooth communication between guests and the waitstaff. They handle the OpenTable system for reservations and ensure all menus and wine lists are clean and presented professionally. This role also involves maintaining efficient communication by attending pre-meal briefings, managing cash handling and bill presentation, and taking parting comments from guests. Importantly, the position contributes to the brand’s commitment to workplace safety and cleanliness by adhering strictly to all relevant health, safety, and hygiene policies.

Employees in this role encounter a dynamic environment that requires multitasking, problem-solving, and a service-oriented mindset. Commitment to detail and the ability to work under pressure while maintaining professionalism are essential. The role offers an opportunity to develop a career within a prestigious brand that values cultural diversity, excellent service, and continuous improvement.

The salary for the Restaurant Host position ranges from $25.87 to $28.03 per hour. This pay scale reflects several factors, including education, qualifications, experience, skills, and performance. InterContinental Hotels & Resorts emphasizes inclusivity and encourages candidates who may not meet every requirement to apply, believing the right attitude and potential are equally important. This job is ideal for individuals passionate about hospitality, looking to grow in a global luxury hotel company, and eager to represent a world-class brand with dignity and pride.