Cashier/Customer Service Team Member (Part-Time) - G&S Pleasant Grove
Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
teamwork
support
Autonomy
Relationships
Continuous Improvement
Efficiencies
Growth Mindset
Atmosphere
Community service
safety
Job Description
Nation's Best is a reputable retail company known for its commitment to delivering exceptional products and customer service through its nationwide network of stores. The company prides itself on fostering a collaborative work environment that emphasizes teamwork, support, and continuous improvement. With a strong focus on growth, both for the company and its associates, Nation's Best provides a workplace that encourages entrepreneurial spirit and relationship building as core business values. The company promotes a results-oriented culture where associates are empowered and supported by local resources and a dedicated support team headquartered in Dallas. The work environment is dynamic and hands-on,... Show More
Job Requirements
- High school diploma or equivalent preferred
- Proficiency in using computers and operating point-of-sale (POS) systems
- Bilingual in English/Spanish is a plus
- Ability to manage multiple tasks in a fast-paced environment while remaining adaptable and flexible
- Strong interpersonal skills
- Physical ability to lift and carry items weighing 25-50 pounds
- Availability to work a flexible schedule including nights and weekends
Job Qualifications
- High school diploma or equivalent preferred
- Proficiency in using computers and operating point-of-sale (POS) systems
- Bilingual in English/Spanish is a plus
- Results-oriented with the ability to serve stores with humility and be a steward of Nation's Best's values
- Demonstrated ability to manage multiple tasks in a fast-paced environment while remaining adaptable and flexible
- Strong interpersonal skills with the willingness to consistently provide superior customer service skills
- Physical ability to lift and carry items weighing 25-50 pounds, as well as perform tasks like bending, twisting, squatting and reaching throughout the work shift
- Availability to work a flexible schedule, including nights and weekends, to accommodate the needs of the business
Job Duties
- Provides exceptional customer service by engaging with customers, greeting and thanking them, and assisting with their needs
- Answers phone calls in a polite and timely manner, addressing customer inquiries and providing assistance
- Assists customers in locating products, offering recommendations, and providing personalized information
- Upsells and promotes items to increase overall sales and enhance the customer experience
- Highlights Do It Best reward program to customers, encouraging their participation to foster customer loyalty
- Follows company standards and procedures to ensure efficient operations and meet customer expectations
- Processes checkouts accurately and efficiently, adhering to proper cash handling procedures
- Continuously seeks product and project knowledge to better assist customers and identify unique selling opportunities
- Resolves customer issues with the support and guidance of management
- Maintains a clean, organized, and safe work environment
- Performs any other tasks as assigned by supervisors or management
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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