Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
Paid holidays
Job Description
The City of Apopka is a vibrant municipality committed to providing excellent services to its residents through various departments including the Parks and Recreation Department. This department focuses on enhancing the community's quality of life by offering diverse recreational programs, maintaining facilities, and organizing events that promote health, wellness, and social engagement. The city itself values diversity, equal opportunity, and strives to build a qualified and varied workforce that reflects its community. The Parks and Recreation Department operates with professionalism and a community-first approach, making it an ideal workplace for individuals dedicated to public service and community engagement.
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Job Requirements
- High school graduate or equivalent certification
- Two years of cashiering and/or customer service experience
- Valid Florida driver’s license or valid out-of-state license with the ability to obtain Florida license within 30 days
- Ability to perform prolonged periods of sitting, occasional standing, walking, bending, twisting, pushing/pulling, and lifting up to 10 lbs
- Ability to communicate effectively in English orally and in writing
- Ability to operate office and transactional equipment
- Good judgment when dealing with customers and resolving issues
- Knowledge of computer input
- Ability to receive and understand written and verbal instructions
Job Qualifications
- High school graduate or equivalent certification
- Two years of cashiering and/or customer service experience
- Valid Florida driver’s license or willingness to obtain one within 30 days
- Bilingual preferred (Spanish/English)
- Ability to communicate clearly and concisely in English, orally and in writing
- Good phone and customer relation skills
- Ability to operate relevant office equipment and recreation management software
- Excellent math skills
- Ability to establish and maintain effective relationships with leadership, supervisors, residents, customers, and employees
- Knowledge of city service area
Job Duties
- Greet and assist customers in-person, over the phone, and via email in a courteous and professional manner
- Process payments for facility rentals, program registrations, memberships, events, and other Parks and Recreation services
- Accurately handle cash, credit card, and check transactions
- issue receipts and balance the cash drawer at the end of each shift
- Respond to customer inquiries regarding recreational programs, facility availability, schedules, and policies
- Input and update customer data, reservations, and transactions using recreation management software
- Process registrations and cancellations
- explain refund and cancellation policies as needed
- Maintain an organized front desk or service counter area and ensure public-facing materials are stocked and current
- Assist with preparing and distributing printed materials, forms, and schedules related to programs and events
- Perform other related duties as assigned to support the efficient operation of the Parks and Recreation Department
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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