Aloha Petroleum logo

Cashier/Crew Members

Job Overview

briefcase

Employment Type

Full-time
Part-time
moneybag

Compensation

Hourly
Range $18.00 - $19.00
clock

Work Schedule

Flexible
diamond

Benefits

competitive base pay
sign on bonus
health coverage
Tuition Reimbursement
Two weeks vacation after one year

Job Description

Dunkin' Donuts is a well-established and beloved global brand known for its delicious coffee and baked goods, serving millions of customers daily. With a rich history and strong commitment to quality, Dunkin' Donuts has grown to become a leader in the quick-service restaurant industry. The company embraces a friendly work culture inspired by its island heritage, where aloha spirit fosters mutual respect, teamwork, and a positive environment for employees. Dunkin' Donuts is dedicated to creating extraordinary experiences not only for its customers but also for its team members, emphasizing fairness, caring, and doing the right thing for everyone involved.

This particular role is a Crew Member position at Dunkin' Donuts. Crew Members are essential to the daily operations, directly engaging with guests to deliver great experiences that encourage customer retention and satisfaction. They prepare menu items meticulously following operational and quality standards while maintaining cleanliness and safety in the restaurant. The position offers a dynamic and fast-paced work environment where employees can apply their personality and skills flexibly, enjoy working as part of a team, and take pride in contributing to the company’s success. This full-time role includes competitive base pay, a sign-on bonus, health coverage, tuition reimbursement, and paid vacation time after completing one year of service, reflecting Dunkin' Donuts' commitment to employee welfare and professional growth.

Crew Members play a pivotal role in ensuring guest satisfaction by adhering to brand standards and operational guidelines. They communicate clearly and respectfully with their teammates, hold themselves accountable for their responsibilities, and contribute positively to the team environment. Furthermore, Crew Members address guest needs promptly and resolve issues with urgency, enhancing the overall guest experience. The role also involves maintaining a spotless workstation and public areas, implementing food safety protocols, and supporting training initiatives for fellow team members to uphold high performance standards.

This position demands a hands-on approach, where Crew Members actively participate in preparing high-quality food and beverages while conforming to cash handling and restaurant security policies. Dunkin' Donuts values employees who embrace feedback, arrive punctually, and are committed to executing marketing initiatives and restaurant standards consistently. Working conditions require adaptability as Crew Members may work both indoors and outdoors and engage with various restaurant equipment. Physical demands include standing for extended periods, frequent movement involving lifting and carrying items up to 50 pounds, and other physical activities necessary to maintain efficient operations. Overall, this role is an excellent opportunity for motivated individuals who enjoy customer-facing roles and seek a rewarding career in the food service industry.

Job Requirements

  • high school diploma or equivalent
  • expertise in the baking business
  • must be able to fluently speak and read english
  • capable of counting money and making change
  • able to operate restaurant equipment
  • able to work indoors and outdoors under regular restaurant and weather conditions
  • able to stand continuously for extended periods
  • able to climb, balance, stoop, kneel, crouch, crawl, walk, reach, push, pull, lift, and carry up to 50 lbs
  • able to follow all restaurant policies and procedures
  • willingness to adhere to schedule and arrive on time
  • physically able to handle eye-hand-foot coordination tasks
  • able to complete all training requirements

Job Qualifications

  • must be able to fluently speak and read english
  • capable of counting money and making change
  • able to operate restaurant equipment
  • guest focus - anticipate and understand guests' needs and exceed their expectations
  • passion for results - set compelling targets and deliver on commitments
  • high school diploma or equivalent
  • successfully completes all training including dunkin' donuts online university requirements, basic restaurant training, and human resource training
  • on the job training provided by the restaurant manager and assistant restaurant manager
  • expertise in the baking business
  • creative and able to come up with decorative designs

Job Duties

  • communicate appropriately with team members, treating others fairly and with respect
  • respond positively to feedback and direction given
  • hold themselves accountable for their responsibilities on their shift
  • adhere to schedule and arrive ready to work on time
  • hold guests as highest priority and ensure each guest is highly satisfied with his or her experience
  • respond to specific guest needs and resolve problems with a sense of urgency
  • adhere to brand standards and systems, delivering quality food and beverage to each guest
  • maintain a clean and neat workstation
  • complete thorough cleaning of guest areas as directed
  • complete all required training and support the training of other team members
  • effectively execute restaurant standards and marketing initiatives
  • prepare all products following appropriate recipes and procedures
  • follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security
  • comply with all restaurant policies

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef