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Cashier/Crew Members Dunkin UALENA - $17.50-$18.00/HR FT & PT, Morning Shift (available at 3:00 a...

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $17.50 - $18.00
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Work Schedule

Day Shifts
Fixed Shifts
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Benefits

competitive base pay
sign on bonus
health coverage
Tuition Reimbursement
Paid vacation
Training and development programs
Employee Discounts

Job Description

Dunkin' Donuts is a globally recognized leader in the quick-service restaurant industry, renowned for its delicious coffee, baked goods, and welcoming atmosphere. Established with a commitment to providing quality products and exceptional guest experiences, Dunkin' Donuts has cultivated a work environment rooted in aloha spirit, mutual respect, and teamwork. The company values its employees by fostering a supportive workplace culture, where individuals can thrive both personally and professionally. This dedication to excellence is evident in the way team members work together to maintain a clean, friendly, and efficient environment for guests, reflecting the company’s island heritage and long-standing commitment to doing the right thing for customers, colleagues, and business partners alike.

At Dunkin' Donuts, we believe that enjoyable work experiences lead to superior guest satisfaction. We offer competitive base pay, attractive sign-on bonuses, comprehensive health coverage, tuition reimbursement, and generous vacation time, with two weeks of paid leave awarded after the first year of service. These benefits underscore our commitment to the well-being and growth of our employees.

The Crew Member role is vital to the success of each Dunkin' Donuts location. As a Crew Member, you will be the face of the company, responsible for delivering exceptional guest experiences through friendly, enthusiastic service and high-quality product preparation. This role involves working in a fast-paced, dynamic environment where no two days are alike, allowing you to utilize your personality and skills in diverse ways. You will work alongside a team that shares a collective pride in service and cleanliness, all while maintaining operational excellence. This position presents a fantastic opportunity for individuals who enjoy interacting with people, thrive under busy conditions, and are eager to contribute to a positive workplace atmosphere.

Crew Members at Dunkin' Donuts play an integral role in upholding the brand’s standards by preparing products according to established recipes and operational guidelines, ensuring every item meets quality expectations. They must also maintain a clean and orderly workstation, participate in thorough cleaning of guest areas, and support ongoing team training initiatives. Additionally, Crew Members are expected to engage effectively with guests, promptly respond to their needs, and professionally resolve any issues to guarantee a memorable visit. By doing so, they help build lasting customer loyalty and promote the continued success of the restaurant.

Beyond guest service, Crew Members contribute toward the profitability of the location by adhering to cash handling procedures, complying with food safety regulations, and following all restaurant policies rigorously. They also embrace marketing initiatives and restaurant standards, playing a key role in driving sales and promoting the Dunkin' Donuts brand locally. This role demands accountability, punctuality, a positive attitude, and a commitment to teamwork, making it an ideal entry point for those pursuing a long-term career in hospitality or food service. Overall, being a Dunkin' Donuts Crew Member offers valuable experience in customer service, teamwork, and operational discipline within a supportive, community-focused company.

Job Requirements

  • High school diploma or equivalent
  • Ability to fluently speak and read English
  • Capable of counting money and making change
  • Able to operate restaurant equipment
  • Successfully completes all required training programs
  • Ability to stand for extended periods
  • Ability to lift and carry up to 50 lbs
  • Positive attitude and strong teamwork skills
  • Punctuality and reliability

Job Qualifications

  • Must be able to fluently speak/read English
  • Capable of counting money and making change
  • Able to operate restaurant equipment (minimum age requirements may apply)
  • High school diploma or equivalent
  • Successfully completes all training including Dunkin' Donuts Online University requirements, basic restaurant training, and Human Resource Training
  • On the job training provided by the Restaurant Manager and Assistant Restaurant Manager
  • Expertise in the baking business
  • Creative and able to come up with decorative designs
  • Guest focus - anticipate and understand guests' needs and exceed their expectations
  • Passion for results - set compelling targets and deliver on commitments

Job Duties

  • Communicate appropriately with team members, treating others fairly and with respect
  • Respond positively to feedback and direction given
  • Hold themselves accountable for their responsibilities on their shift
  • Adhere to schedule and arrive ready to work on time
  • Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience
  • Respond to specific guest needs and resolve problems with a sense of urgency
  • Adhere to Brand standards and systems, delivering quality food and beverage to each guest
  • Maintain a clean and neat workstation
  • Complete thorough cleaning of guest areas as directed
  • Complete all required training and support the training of other team members
  • Effectively execute restaurant standards and marketing initiatives
  • Prepare all products following appropriate recipes and procedures
  • Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security
  • Comply with all restaurant policies

Job Criteria

Experience

Entry Level (1-2 years)


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