Cashier/Barista, Citrus 28 (Part Time) - Hilton Orlando Buena Vista Palace

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $17.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Dental Insurance
Flexible Shifts
Paid parental leave
Employee Stock Purchase Program
Mental Health Resources

Job Description

Hilton Orlando Buena Vista Palace is a premier hotel located in the vibrant area of Disney Springs, Florida. This luxury resort features 1000 rooms, including upscale suites and extensive amenities designed to offer memorable and magical vacation experiences for families and travelers alike. Connected by a pedestrian skybridge to the lively Disney Springs entertainment district, the hotel combines the convenience of proximity to world-class shopping, dining, and entertainment with the comfort and elegance guests expect from the Hilton brand. As part of Hilton’s global hospitality network, this property upholds the company’s longstanding commitment to quality, innovation, and exceptional customer service.

The Hilton Orlando Buena Vista Palace is currently seeking a Part-Time Cashier/Barista to join the team at Citrus 28, the hotel's gourmet café marketplace. This role requires a friendly and outgoing individual who is passionate about delivering excellent customer service and enjoys interacting with guests in a fast-paced, dynamic environment. The ideal candidate should have at least six months of customer service and barista experience, along with excellent organizational skills. Working in this role means being an integral part of the guest experience by efficiently serving beverages and food, maintaining the cleanliness and orderliness of the workspace, and operating the point-of-sale system with accuracy and professionalism.

The position offers a pay rate of $17.00 per hour, with shifts that require flexibility between 12 pm and 2 am, including weekdays, weekends, and holidays. This schedule calls for adaptability and a willingness to provide top-tier service whenever needed. The role is designed for those who thrive in an environment that values teamwork, integrity, leadership, and ownership of their responsibilities. Hilton's vision emphasizes filling the earth with hospitality’s light and warmth, and this role contributes significantly to creating that welcoming experience every day.

As part of the Hilton team, employees benefit from a rich assortment of programs and incentives geared toward personal and professional growth. From access to discounted travel through the Go Hilton program to opportunities for educational advancement via partnerships with educational organizations, Hilton supports the development of each team member. Benefits include comprehensive health insurance, mental health resources, paid parental leave, flexible scheduling, and more. Hilton's commitment to inclusiveness and well-being fosters a positive work culture where team members can succeed and grow in their hospitality careers.

Job Requirements

  • High school diploma or equivalent
  • Minimum 6 months experience in customer service
  • Minimum 6 months experience in barista duties
  • Ability to work flexible shifts between 12 pm and 2 am
  • Strong interpersonal and communication skills
  • Ability to handle cash and process payments accurately
  • Availability to work weekends, weekdays, and holidays
  • Ability to maintain cleanliness and organization in work area

Job Qualifications

  • Minimum of 6 months customer service experience
  • Minimum of 6 months barista experience
  • Excellent organizational skills
  • Strong communication skills
  • Friendly and outgoing personality
  • Ability to work flexible hours including weekdays, weekends, and holidays
  • Ability to operate point-of-sale systems accurately
  • Passion for delivering exceptional guest service

Job Duties

  • Greet guests and respond to guest requests in a timely, friendly and efficient manner
  • brew, sell, promote and prepare beverages according to established recipes and standards
  • take guest beverage and food orders and accurately input orders in appropriate point-of-sale system
  • maintain cleanliness of work area/outlet
  • accurately total, process and collect payments from guests including handling money, processing credit and debit cards, making change and processing gift certificates and cards
  • requisition, stock and rotate products
  • secure and store all beverages, food and other equipment items
  • deposit cash drops, secure and balance bank and sign out/in keys

Job Criteria

Experience

Entry Level (1-2 years)


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