Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $15.25 - $19.07
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
term life insurance
Paid vacation
Paid holidays
401(k) with Company Match
associate discount
Job Description
JCPenney is a leading retail company known for being a shopping destination for diverse, working American families. With a rich history spanning over 120 years, JCPenney has built its reputation on inclusivity and providing value through a broad assortment of fashion, apparel, home goods, beauty products, and jewelry from both national and private brands. The company operates more than 650 stores across the United States and Puerto Rico and has a strong presence online at jcp.com, allowing customers to shop where, when, and how they want. Beyond just products, JCPenney offers personal services such as salon, portrait, and optical services, catering to the varied needs of its diverse customer base. With a team of about 50,000 associates worldwide, the company prides itself on creating a welcoming shopping environment that meets everyday needs and special occasions with style, quality, and value.
The role of a Cashier at JCPenney is vital in delivering an outstanding customer experience and driving sales. This position involves being accountable for customer service and ensuring a smooth sales experience through maintaining checkout standards, assisting in general store operations such as omnichannel support, recovery, inventory management, and consistently upholding performance standards related to loss prevention and safety. Cashiers are expected to greet and assist customers warmly while actively engaging them to promote various programs such as credit, rewards, gift cards, and Findmore, designed to enhance customer satisfaction and sales.
Cashiers handle multiple responsibilities including completing checkout processes like returns and re-ticketing, helping with signing and merchandising standards at checkout areas, restocking impulse fixtures, and managing line control through mobile devices. They also support broader operational tasks such as assisting with inventory, recovery, fitting room maintenance, and omnichannel efforts. Furthermore, the role demands adherence to company shrink and safety initiatives, and meeting established performance metrics concerning sales, service, productivity, and attendance consistently.
Success as a Cashier at JCPenney requires strong problem-solving skills, effective decision-making to drive sales and customer satisfaction, and efficient execution of tasks. Candidates must demonstrate the ability to foster positive, inclusive, and respectful relationships while taking accountability for their actions and outcomes. The company values employees who proactively seek ways to improve customer experience and show the confidence, energy, and urgency needed to take the right actions. Cashiers are expected to uphold high standards of results, ownership, and intensity, reflecting JCPenney's commitment to quality service and operational excellence.
JCPenney offers competitive compensation for this role with an hourly pay range from $15.25 to $19.07. Eligible employees benefit from a comprehensive package including medical, dental, and vision insurance, term life insurance, paid vacation and holidays, and a 401(k) plan with company matching. All associates also enjoy discounts on merchandise. Paid holidays provide additional compensation for hourly associates working on those designated days. This position is an excellent opportunity to be part of a historical and respected brand with a commitment to community engagement and customer connection.
The role of a Cashier at JCPenney is vital in delivering an outstanding customer experience and driving sales. This position involves being accountable for customer service and ensuring a smooth sales experience through maintaining checkout standards, assisting in general store operations such as omnichannel support, recovery, inventory management, and consistently upholding performance standards related to loss prevention and safety. Cashiers are expected to greet and assist customers warmly while actively engaging them to promote various programs such as credit, rewards, gift cards, and Findmore, designed to enhance customer satisfaction and sales.
Cashiers handle multiple responsibilities including completing checkout processes like returns and re-ticketing, helping with signing and merchandising standards at checkout areas, restocking impulse fixtures, and managing line control through mobile devices. They also support broader operational tasks such as assisting with inventory, recovery, fitting room maintenance, and omnichannel efforts. Furthermore, the role demands adherence to company shrink and safety initiatives, and meeting established performance metrics concerning sales, service, productivity, and attendance consistently.
Success as a Cashier at JCPenney requires strong problem-solving skills, effective decision-making to drive sales and customer satisfaction, and efficient execution of tasks. Candidates must demonstrate the ability to foster positive, inclusive, and respectful relationships while taking accountability for their actions and outcomes. The company values employees who proactively seek ways to improve customer experience and show the confidence, energy, and urgency needed to take the right actions. Cashiers are expected to uphold high standards of results, ownership, and intensity, reflecting JCPenney's commitment to quality service and operational excellence.
JCPenney offers competitive compensation for this role with an hourly pay range from $15.25 to $19.07. Eligible employees benefit from a comprehensive package including medical, dental, and vision insurance, term life insurance, paid vacation and holidays, and a 401(k) plan with company matching. All associates also enjoy discounts on merchandise. Paid holidays provide additional compensation for hourly associates working on those designated days. This position is an excellent opportunity to be part of a historical and respected brand with a commitment to community engagement and customer connection.
Job Requirements
- High school diploma or equivalent
- Ability to provide excellent customer service
- Basic math skills
- Ability to operate point of sale devices
- Strong communication skills
- Ability to work as part of a team
- Flexibility to work various shifts including weekends and holidays
Job Qualifications
- High school diploma or equivalent preferred
- Previous retail or cashier experience beneficial
- Strong customer service skills
- Ability to operate Point of Sale systems
- Good communication and interpersonal skills
- Ability to work efficiently in a fast-paced environment
- Basic math skills
Job Duties
- Greet and assist customers while providing excellent customer service
- Demonstrate WORTH behaviors consistently
- Assist with credit, rewards and gift card programs
- Promote sales and customer service programs such as Findmore
- Complete checkout processes including returns and re-ticketing
- Maintain signing and merchandising standards at checkouts
- Stock and merchandise impulse fixtures and replenishment
- Utilize Point of Sale on Mobile Warrior device to manage checkout lines
- Assist with omnichannel efforts, recovery, put backs and fitting room maintenance
- Participate in annual inventory processes
- Support company shrink and safety initiatives
- Meet established performance standards including sales, customer service, productivity, and attendance
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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