JCPenney logo

Cashier - Sunrise Mall

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $10.00 - $13.75
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
term life insurance
Paid vacation
Paid holidays
401(k) with Company Match
associate discount on merchandise

Job Description

JCPenney is a renowned American retail company that has been serving diverse, working American families for over 120 years. Known for its inclusive approach, JCPenney offers a wide range of products that cater to customers' everyday needs as well as special occasions, focusing on style, quality, and value. Their extensive portfolio includes fashion, apparel, home goods, beauty products, and jewelry from both national and private brands. The company also provides personalized services such as salon, portrait, and optical services. With more than 650 stores across the United States and Puerto Rico and a robust online presence through jcp.com, JCPenney remains a convenient shopping destination for millions of customers. Employing around 50,000 associates worldwide, the company emphasizes connecting with customers in ways that suit their preferences and lifestyles. In 2022, JCPenney celebrated its 120-year legacy as an iconic American brand, continuing to foster community engagement and deliver a compelling shopping experience.

The role of Cashier at JCPenney is pivotal to enhancing the customer shopping experience by upholding high standards in customer service and operational efficiency. As a Cashier, you will be responsible for maintaining checkout standards, assisting with general operations including omnichannel services, inventory recovery, and merchandising, and ensuring safety and shrinkage standards are met. Your duties will involve greeting and assisting customers warmly while promoting programs like credit, rewards, gift cards, and Findmore to enhance sales. You will complete checkout processes efficiently, handle returns and re-ticketing, manage impulsive merchandise replenishment, and utilize point-of-sale systems to facilitate smooth transactions. Supporting omnichannel efforts, assisting with fitting room maintenance, and participating in inventory processes will also be part of your daily routine. Consistent performance in meeting company standards for sales, safety, profit, productivity, and attendance is essential to succeed in this role.

Success as a Cashier at JCPenney demands strong problem-solving skills, customer service excellence, teamwork, and a proactive attitude to improve the customer experience. The role calls for individuals who can execute duties effectively, demonstrate ownership and accountability, and respond to dynamic retail environments with positivity and energy. JCPenney values associates who embrace inclusivity, build respectful relationships, and act with urgency and confidence to deliver outstanding results. The company offers a competitive benefits package for eligible associates, including medical, dental, vision coverage, term life insurance, paid vacation and holidays, and a 401(k) plan with company match. Additionally, all associates receive a discount on JCPenney merchandise and special holiday pay when scheduled to work on designated holidays. This employment opportunity is stable with no anticipated closure, making it an ideal choice for individuals seeking a rewarding retail career in a supportive and customer-focused environment.

Job Requirements

  • High school diploma or equivalent
  • Ability to provide excellent customer service
  • Strong communication skills
  • Ability to stand for extended periods
  • Basic proficiency in operating point-of-sale systems
  • Availability to work flexible hours including weekends and holidays
  • Ability to handle multiple tasks efficiently
  • Compliance with company safety and shrink policies

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous retail or cashier experience is an advantage
  • Strong customer service skills
  • Ability to operate point-of-sale systems
  • Basic mathematical skills
  • Ability to work effectively in a team environment
  • Good communication and interpersonal skills
  • Ability to handle transactions accurately and efficiently

Job Duties

  • Greet and assist customers while providing excellent customer service
  • Demonstrate company WORTH behaviors consistently
  • Assist with credit, rewards, and gift card programs
  • Promote sales programs like Findmore
  • Complete checkout processes including returns and re-ticketing
  • Assist with signing and merchandising standards at checkouts
  • Stock and merchandise impulse fixtures and replenishment
  • Utilize point-of-sale systems to support line management
  • Assist with omnichannel efforts and recovery tasks
  • Participate in annual inventory processes
  • Support company shrink and safety initiatives
  • Meet performance standards for sales, customer service, profit, productivity, and attendance

Job Criteria

Experience

Entry Level (1-2 years)


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