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Cashier - Strts Of Southpoint

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $12.50 - $15.63
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Work Schedule

Standard Hours
Flexible
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
term life insurance
Paid vacation
Paid holidays
401(k) plan with Company Match

Job Description

JCPenney is a renowned retail company that has served American families for over 120 years, making it an iconic brand in the shopping industry. With a focus on inclusivity, JCPenney offers a broad portfolio of products that cater to everyday needs and special occasions alike. Their extensive merchandise ranges from fashion, apparel, home goods, beauty, to jewelry, including both national and private label brands. Beyond retail, JCPenney provides personal services such as salon treatments, portrait sessions, and optical care, creating a comprehensive shopping experience for a diverse customer base. The company operates more than 650 stores across the United States and Puerto Rico and maintains a strong online presence through jcp.com. This blend of physical and digital retail channels ensures that customers can shop conveniently when, where, and how they prefer.

The role of Cashier at JCPenney is a vital position within the retail team, focusing on delivering excellent customer service and maintaining high checkout standards. Cashiers contribute significantly to the overall sales experience by greeting and assisting customers enthusiastically and efficiently. They uphold the WORTH behaviors and actively promote company programs, such as credits, rewards, gift cards, and sales initiatives like Findmore, driving both customer satisfaction and company profitability. This position requires balancing multiple responsibilities, including operating the Point of Sale system on Mobile Warrior devices to support line management, handling returns and re-ticketing, and ensuring that checkout areas are clean, organized, and well-stocked with impulse merchandise.

In addition to customer interaction and checkout management, Cashiers support general operations within the store. Responsibilities encompass assisting with omnichannel efforts—integrating online and in-store experiences—participating in recovery tasks such as putting products back in place, maintaining fitting room cleanliness, and contributing to inventory counts during annual physical inventories. An essential part of the role also revolves around adhering to company standards related to shrink and safety, helping to minimize losses and maintain a safe environment for customers and staff alike.

Ideal candidates exhibit core competencies like problem-solving skills, the ability to make smart decisions that drive sales, and the commitment to execute tasks efficiently and effectively. They are accountable individuals who inspire strong performance in themselves and their teammates, fostering a positive and inclusive workplace atmosphere. The position demands energy, urgency, and proactive behavior to enhance the customer experience continuously and to adapt quickly in a dynamic retail environment.

JCPenney offers competitive hourly wages for the Cashier position, ranging from 12.50 USD to 15.63 USD per hour. Along with pay, eligible employees receive a robust benefits package including medical, dental, and vision coverage, term life insurance, paid vacation and holidays, and a 401(k) retirement plan with a company match. All associates benefit from an employee discount on JCPenney merchandise, with additional compensation available for those working designated holidays.

This employment opportunity reflects JCPenney's commitment to providing a supportive workplace where associates can succeed and grow. The company continues its legacy of connection and community engagement, making it an excellent place for candidates seeking a rewarding retail career with stability and growth potential.

Job Requirements

  • High school diploma or equivalent
  • Ability to deliver excellent customer service
  • Experience with Point of Sale systems preferred
  • Ability to stand for long periods
  • Good communication skills
  • Ability to handle multiple tasks simultaneously
  • Flexibility to work varied shifts including weekends and holidays

Job Qualifications

  • High school diploma or equivalent
  • Previous retail or cashier experience preferred
  • Strong customer service skills
  • Ability to use Point of Sale systems and mobile devices
  • Good communication and problem-solving abilities
  • Ability to work effectively in a team environment
  • Basic math skills for handling transactions

Job Duties

  • Greet and assist customers while providing excellent customer service
  • Demonstrate WORTH behaviors consistently
  • Partner with others for additional support as needed
  • Engage customers actively and enthusiastically while resolving problems
  • Assist with credit, rewards, and gift card programs
  • Promote Findmore and other sales programs
  • Complete checkout processes including returns and re-ticketing
  • Assist with signing and merchandising standards at checkouts
  • Stock and merchandise impulse fixtures and replenish items
  • Call for assistance proactively when needed
  • Utilize Point of Sale on Mobile Warrior device for line management
  • Assist with omnichannel efforts
  • Help with recovery, put backs, and fitting room maintenance
  • Participate in annual inventory processes
  • Support company shrink and safety initiatives
  • Meet established performance standards consistently

Job Criteria

Experience

Entry Level (1-2 years)


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