
Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $13.00
Work Schedule
Flexible
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Flexible Hours
Employee Discounts
Referral bonuses
Advancement opportunities
Job Description
Talon Restaurants is a proud franchisee of Wingstop, a renowned fast-casual restaurant chain specializing in flavorful chicken wings and a variety of signature sauces. With a commitment to delivering exceptional dining experiences, Wingstop has become a favorite destination for wing lovers nationwide. Talon Restaurants embodies the Wingstop brand's core values by emphasizing quality, consistency, and outstanding guest service. Employing a diverse workforce, Talon Restaurants fosters an inclusive environment where employees can thrive and grow professionally.
As a Guest Service Expert at Wingstop under Talon Restaurants, you are the vital first point of contact for guests entering the restaurant. Your role revolves around creating authentic, positive, and genuine experiences for every customer, ensuring they leave satisfied and eager to return. You will engage with guests by greeting them warmly, answering their questions with patience and knowledge, processing orders efficiently, and delivering food with a friendly smile. This position requires exceptional communication skills and the ability to maintain a cheerful demeanor even during busy hours.
In this fast-paced environment, the Guest Service Expert plays a key role in both guest satisfaction and operational success. You will spend more time than any other team member interacting directly with customers, making you the face and voice of Wingstop. Your responsibilities include managing phone orders, assisting with in-person transactions, and maintaining a clean and organized front-of-house area. Working as part of a supportive team, you contribute to a fun and exciting workplace culture that values diversity, teamwork, and advancement opportunities.
Talon Restaurants received the 2020 Award of Excellence for Workplace Safety, Diversity & Inclusion, and Compensation & Benefits, highlighting its dedication to employee well-being and equal opportunity. The company offers flexible working hours to accommodate various schedules, making it an ideal place for individuals seeking balance alongside career development. Employees also benefit from exclusive discounts on food, travel, electronics, tickets, and more. Referral bonuses are available, rewarding team members who help grow the workforce with talented individuals.
This position requires candidates to be at least 16 years old and available to work until 2 a.m., reflecting the extended hours of operation at some Wingstop locations. Talon Restaurants values team players who communicate effectively and bring positive energy to their role. If you are motivated to provide world-class service in a fast-growing restaurant chain, this is an excellent opportunity to join a dynamic, rewarding workplace where your efforts truly make a difference.
As a Guest Service Expert at Wingstop under Talon Restaurants, you are the vital first point of contact for guests entering the restaurant. Your role revolves around creating authentic, positive, and genuine experiences for every customer, ensuring they leave satisfied and eager to return. You will engage with guests by greeting them warmly, answering their questions with patience and knowledge, processing orders efficiently, and delivering food with a friendly smile. This position requires exceptional communication skills and the ability to maintain a cheerful demeanor even during busy hours.
In this fast-paced environment, the Guest Service Expert plays a key role in both guest satisfaction and operational success. You will spend more time than any other team member interacting directly with customers, making you the face and voice of Wingstop. Your responsibilities include managing phone orders, assisting with in-person transactions, and maintaining a clean and organized front-of-house area. Working as part of a supportive team, you contribute to a fun and exciting workplace culture that values diversity, teamwork, and advancement opportunities.
Talon Restaurants received the 2020 Award of Excellence for Workplace Safety, Diversity & Inclusion, and Compensation & Benefits, highlighting its dedication to employee well-being and equal opportunity. The company offers flexible working hours to accommodate various schedules, making it an ideal place for individuals seeking balance alongside career development. Employees also benefit from exclusive discounts on food, travel, electronics, tickets, and more. Referral bonuses are available, rewarding team members who help grow the workforce with talented individuals.
This position requires candidates to be at least 16 years old and available to work until 2 a.m., reflecting the extended hours of operation at some Wingstop locations. Talon Restaurants values team players who communicate effectively and bring positive energy to their role. If you are motivated to provide world-class service in a fast-growing restaurant chain, this is an excellent opportunity to join a dynamic, rewarding workplace where your efforts truly make a difference.
Job Requirements
- must be at least 16 years old
- ability to work until 2 a.m.
- strong team player
- good communication skills
- reliable and punctual
- positive attitude
- ability to stand for extended periods
Job Qualifications
- high school diploma or equivalent preferred
- previous experience in customer service or food service is a plus
- excellent communication and interpersonal skills
- ability to maintain professionalism in a fast-paced environment
- strong teamwork and collaboration abilities
- basic math skills for handling transactions
Job Duties
- greet guests warmly upon arrival
- answer phone calls and assist with orders
- take and accurately process customer orders
- deliver orders promptly with a friendly attitude
- maintain cleanliness and organization of the front-of-house
- communicate effectively with team members
- provide world-class customer service at all times
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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