JCPenney logo

Cashier - Sherman Town Ctr

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $12.00 - $15.00
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Work Schedule

Rotating Shifts
Day Shifts
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
term life insurance
Paid vacation
Paid holidays
401(k) with Company Match
associate discount

Job Description

JCPenney is a renowned retail company with a rich legacy spanning over 120 years, known for being a premier shopping destination for diverse, working American families. As a leading department store, JCPenney prides itself on inclusivity and offers a vast assortment of products designed to meet customers' everyday needs as well as special occasions. Their diverse portfolio includes fashion, apparel, home goods, beauty products, and jewelry from both national and private brands. Beyond merchandise, the company delivers personal services such as salon, portrait, and optical services. With more than 650 stores across the U.S. and Puerto Rico and a strong online presence through jcp.com, JCPenney has created a seamless shopping experience that allows customers to engage with the brand on their terms. Employing approximately 50,000 associates worldwide, JCPenney is deeply committed to community engagement and customer connection, continuously evolving to meet modern retail demands while celebrating its storied history.

The role of Cashier at JCPenney is a pivotal position that directly impacts the overall customer experience and sales performance. As a Cashier, you will be accountable for providing exceptional customer service and assisting customers throughout their shopping journey at checkout and beyond. This role entails maintaining high checkout standards, managing returns and re-ticketing, and effectively using the Point of Sale system, including mobile devices to support line management. Additionally, Cashiers play a vital role in assisting with general store operations, including supporting Omnichannel efforts, recovery of merchandise, store organization, and participating in inventory processes.

In this position, you will also uphold the company's rigorous performance standards related to shrink prevention, safety protocols, and productivity goals, ensuring that store operations run smoothly and efficiently. Success in this role requires a proactive approach to problem-solving, the ability to engage customers enthusiastically, and a commitment to embodying JCPenney's core values, known as WORTH behaviors. Cashiers are essential team players who contribute to a positive shopping environment by promoting sales programs like Findmore and assisting customers with credit, reward, and gift card programs. With an hourly pay range of $12.00 to $15.00, this role offers competitive compensation along with an opportunity to grow within a storied brand. Overall, the Cashier position at JCPenney is ideal for individuals passionate about retail, customer service, and contributing to a trusted retail brand that values integrity, teamwork, and customer satisfaction.

Job Requirements

  • High school diploma or equivalent
  • Ability to provide excellent customer service
  • Basic knowledge of retail operations
  • Ability to work flexible hours including weekends and holidays
  • Strong communication skills
  • Ability to stand for extended periods
  • Dependability and punctuality
  • Ability to use Point of Sale technology

Job Qualifications

  • High school diploma or equivalent
  • Previous retail or customer service experience preferred
  • Familiarity with Point of Sale systems
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Basic math skills
  • Ability to engage customers positively
  • Team-oriented mindset

Job Duties

  • Greet and assist customers providing excellent customer service
  • Demonstrate WORTH behaviors consistently
  • Assist with credit, rewards, and gift card programs
  • Promote Findmore and other sales programs
  • Complete checkout processes including returns and re-ticketing
  • Maintain signing and merchandising standards at checkouts
  • Stock and merchandise impulse fixtures
  • Use Point of Sale systems and Mobile Warrior devices
  • Assist with Omnichannel efforts
  • Participate in recovery, put backs, and fitting room maintenance
  • Support annual inventory processes
  • Uphold company shrink and safety initiatives
  • Meet performance standards including sales, productivity, and attendance

Job Criteria

Experience

Entry Level (1-2 years)


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