Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.00
Benefits
Medical insurance
Dental Insurance
Vision Insurance
term life insurance
Paid vacation
Paid holidays
401(k) with Company Match
associate discount on merchandise
Job Description
JCPenney is a well-established retail company known for its commitment to providing high-quality merchandise and excellent customer service to diverse, working American families. With a history spanning over 120 years, JCPenney has become an iconic American brand that proudly serves customers through multiple channels including its expansive network of more than 650 stores across the United States and Puerto Rico, as well as its robust e-commerce platform. The company offers a wide assortment of fashion, apparel, home goods, beauty products, and jewelry from both national and private brands. Moreover, JCPenney enhances the shopping experience by providing personalized services such as... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in retail cashier or customer service preferred
- strong customer service orientation
- ability to operate point of sale systems
- excellent communication skills
- teamwork and cooperation
- basic math proficiency
- availability to work flexible hours including weekends and holidays
Job Qualifications
- High school diploma or equivalent
- experience in retail cashier or customer service roles preferred
- strong communication and interpersonal skills
- ability to operate point of sale systems and mobile devices
- ability to work in a fast-paced retail environment
- demonstrated ability to provide excellent customer service
- problem-solving skills to address customer issues
- teamwork and collaboration skills
- ability to adapt to changing priorities and tasks
- basic math skills for handling transactions
Job Duties
- Greet and assist customers while providing excellent customer service
- demonstrate company values and behaviors consistently
- partner with team members for additional support when necessary
- actively engage customers to resolve problems and assist with credit, rewards and gift card programs
- promote sales programs such as Findmore to enhance customer service
- complete checkout processes including returns and re-ticketing
- assist with signing and merchandising standards at checkouts
- stock and merchandise impulse fixtures and replenish items
- utilize Point of Sale on Mobile Warrior devices to manage checkout lines
- assist with omnichannel sales efforts as needed
- support recovery, put-backs and fitting room maintenance
- participate in annual inventory processes
- support company shrink and safety initiatives
- meet established performance standards for sales, customer service, profit, productivity and attendance consistently
Job Location
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