Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.20 - $17.20
Benefits
Generous discount on all Williams-Sonoma, Inc. brands
401(k) plan and other investment opportunities
Wellness program supporting physical, financial and emotional health
paid vacations and holidays for full-time employees
Health benefits, dental and vision insurance including same-sex domestic partner benefits
Job Description
Williams-Sonoma, Inc. is a premier specialty retailer established in 1956, renowned for its high-quality kitchen and home products in the United States. The company boasts a family of well-respected brands including Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. The extensive product range features beautifully designed, stylish, and functional items for every area of the home, such as kitchen, living room, bedroom, home office, closet, laundry room, and outdoor spaces. Over the decades, Williams-Sonoma has evolved from a single brick-and-mortar store into a global multi-brand, multi-channel... Show More
Job Requirements
- Love to close a sale and can articulate a proven ability to exceed goals
- Thrive in an entrepreneurial environment and constantly look for ways to think outside-the-box
- Passionate about creating lasting relationships with customers by capturing contacts, re-connecting and promoting all of the inspiration, events and services Williams-Sonoma has to offer including the Williams-Sonoma Credit Card and product launches
- Know what questions to ask your customers in order to understand their personal style and needs
- Succeed in a team environment while able to work independently and manage your own
- High school diploma or equivalent preferred
- 1-2 years of experience in a customer service role
- Proven ability to prioritize and handle multiple tasks simultaneously
- Ability to be mobile on the sales floor for extended periods of time
- Ability to operate POS system
- Ability to lift and mobilize medium to large items up to 75 lbs while utilizing appropriate equipment and safety techniques
- Full time associates are expected to have open availability to meet the needs of the business
- Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday)
- Weekend availability cannot fall on the same day
- an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday)
Job Qualifications
- High school diploma or equivalent preferred
- 1-2 years of experience in a customer service role
- Proven ability to prioritize and handle multiple tasks simultaneously
- Ability to operate POS system
- Ability to lift and mobilize medium to large items up to 75 lbs
- Proven ability to exceed sales goals
- Strong communication and interpersonal skills
- Ability to foster relationships with customers
- Ability to work independently and as part of a team
- Entrepreneurial mindset and creative problem-solving skills
Job Duties
- Consistently keep the store energy lively and upbeat for customers and your teammates
- Engage multiple clients at the cash wrap and create a positive, lasting impression by offering personalized service
- Accurately and efficiently perform register/POS transactions, sales, returns, exchanges, etc.
- Ensure accurate ringing and pricing of merchandise, use appropriate price overrides when necessary to charge the correct, current price of SKUs
- Manage all aspects of a customer's expectations, clearly communicating product information, care, maintenance, timeframes and delivery
- Affirm the client’s purchase and offer additional merchandise suggestions to complement and complete initial selections
- Ensure client is aware of all promotions that may impact sales
Job Location
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