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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Free meal per shift
flexible schedule
FinFit financial wellness program
Medical insurance
Dental Insurance
Vision Insurance
401(k) Plan
Job Description
Wingstop is a renowned fast-casual restaurant chain that has been passionately serving the world flavor since its inception in 1994. Known for its fresh, never-faked wings, hand-cut seasoned fries, and a variety of famous sides, Wingstop has carved a niche in the restaurant industry by focusing on delivering bold, irresistible flavors. Since opening its first franchised location in 1997, Wingstop has rapidly expanded, boasting a significant presence with a loyal customer base that appreciates quality and taste. Serving over a billion wings by 2002, Wingstop continues to grow as one of the fastest-growing brands in the fast-food sector.
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Job Requirements
- No education required
- Food handler certification required
- Ability to work flexible schedules including weekends, holidays, day and night shifts
- Previous cashier or restaurant experience preferred
- Strong communication skills
- Ability to handle cash transactions accurately
- Must be professional and polite under stress
- Ability to work effectively as part of a team
Job Qualifications
- Food handler certification
- Computer literate and comfortable using computerized register (POS) systems
- Cashier and restaurant experience a plus
- Excellent interpersonal and people skills
- Professional, polite, and reliable even when under stress
- Integrity, honesty and accountability
Job Duties
- Greet and welcome customers entering the restaurant and calling into the restaurant
- Place orders for customers in-person and over the phone
- Upsell and maintain knowledge of menu and sauce descriptions, along with new items and promotions
- Accurately process cash, credit card and gift card transactions
- Verify age for alcohol purchases
- Answer questions from customers and make menu recommendations
- Monitor that all orders are read within company quote times
- Verify that all wings are presentable and double checking all orders before giving the order to the customer(s)
- Balance the register at the end of the shift
- Deliver the amount before the next shift
- Assist in maintaining a clean workplace
- Keep front of house (FOH) clean and stocked
- Practice safe handling procedures by following all safety and sanitation guidelines
- Promote safety in the workplace
- Maintain a professional and presentable appearance according to the company’s uniform standards
- Receive and handle complaints from customers and guide to the manager if the problem is beyond the scope of duties
- Leave customer with a positive, long-lasting impression of their Wingstop experience
Job Criteria
Experience
No experience required
Job Location
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