
Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $14.00 - $17.50
Work Schedule
Day Shifts
Fixed Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
term life insurance
Paid vacation
Paid holidays
401(k) with Company Match
associate discount
Job Description
JCPenney is a renowned American retailer that has been serving diverse and working American families for over 120 years. The company prides itself on inclusivity, offering a wide range of products that meet everyday needs while helping customers celebrate special occasions with style, quality, and value. JCPenney features a broad portfolio that includes fashion, apparel, home goods, beauty products, and jewelry sourced from both national and private brands. Beyond merchandise, the company provides various personal services such as salon, portrait, and optical services, catering to the diverse needs of its customer base. With more than 650 store locations across the United States and Puerto Rico, along with a robust e-commerce platform through jcp.com, JCPenney connects with customers whenever and however they prefer to shop.
Employed by a workforce of around 50,000 associates worldwide, JCPenney remains committed to creating positive shopping experiences through a combination of quality service, community engagement, and innovative retail strategies. The company embraces its legacy as an iconic American brand, continually evolving to serve its customers better with programs that promote inclusivity, excellent service, and value.
The role of a Cashier at JCPenney is integral in delivering a superior customer service experience and driving sales. Reporting directly to store management, the Cashier is accountable for maintaining checkout standards, including handling returns and re-ticketing, and assisting with merchandising and stocking impulse fixtures. This position also involves supporting general store operations such as omnichannel activities, recovery tasks, fitting room maintenance, and active participation in inventory processes.
Customer engagement is a critical component of the Cashier’s responsibilities. The role requires greeting and assisting customers warmly while demonstrating JCPenney’s core WORTH behaviors. Cashiers promote company programs like Findmore to boost sales and enhance the customer experience and assist customers with credit, rewards, and gift card programs.
Aside from operational duties, Cashiers uphold performance standards related to shrink control, workplace safety, and the company’s iCAP program, which encompasses sales, service, profit, productivity, and attendance metrics. This role demands problem-solving skills, adaptability, and a positive attitude to meet high standards consistently.
JCPenney offers competitive compensation for this position, with an hourly pay range between $14.00 and $17.50, reflective of experience and performance. Additionally, eligible employees benefit from a comprehensive package including medical, dental, and vision insurance, paid vacation and holidays, term life insurance, and a 401(k) plan with company match. The company also provides associates a generous discount on merchandise and extra holiday pay for those scheduled to work designated holidays.
Joining JCPenney as a Cashier means becoming part of a legacy brand that values respect, accountability, and a commitment to customer satisfaction. This role offers an excellent opportunity for individuals who thrive in a fast-paced retail environment and are passionate about delivering outstanding customer service while contributing to the overall success of the store.
Employed by a workforce of around 50,000 associates worldwide, JCPenney remains committed to creating positive shopping experiences through a combination of quality service, community engagement, and innovative retail strategies. The company embraces its legacy as an iconic American brand, continually evolving to serve its customers better with programs that promote inclusivity, excellent service, and value.
The role of a Cashier at JCPenney is integral in delivering a superior customer service experience and driving sales. Reporting directly to store management, the Cashier is accountable for maintaining checkout standards, including handling returns and re-ticketing, and assisting with merchandising and stocking impulse fixtures. This position also involves supporting general store operations such as omnichannel activities, recovery tasks, fitting room maintenance, and active participation in inventory processes.
Customer engagement is a critical component of the Cashier’s responsibilities. The role requires greeting and assisting customers warmly while demonstrating JCPenney’s core WORTH behaviors. Cashiers promote company programs like Findmore to boost sales and enhance the customer experience and assist customers with credit, rewards, and gift card programs.
Aside from operational duties, Cashiers uphold performance standards related to shrink control, workplace safety, and the company’s iCAP program, which encompasses sales, service, profit, productivity, and attendance metrics. This role demands problem-solving skills, adaptability, and a positive attitude to meet high standards consistently.
JCPenney offers competitive compensation for this position, with an hourly pay range between $14.00 and $17.50, reflective of experience and performance. Additionally, eligible employees benefit from a comprehensive package including medical, dental, and vision insurance, paid vacation and holidays, term life insurance, and a 401(k) plan with company match. The company also provides associates a generous discount on merchandise and extra holiday pay for those scheduled to work designated holidays.
Joining JCPenney as a Cashier means becoming part of a legacy brand that values respect, accountability, and a commitment to customer satisfaction. This role offers an excellent opportunity for individuals who thrive in a fast-paced retail environment and are passionate about delivering outstanding customer service while contributing to the overall success of the store.
Job Requirements
- High school diploma or equivalent
- previous retail or cashier experience preferred
- ability to provide excellent customer service
- basic math proficiency
- capability to handle returns and merchandise processes
- capacity to follow company policies and procedures
- ability to work flexible hours including weekends and holidays
Job Qualifications
- High school diploma or equivalent
- previous retail or cashier experience preferred
- strong customer service and communication skills
- ability to operate point of sale systems
- basic math skills
- ability to work in a fast-paced environment
- teamwork and collaboration skills
- ability to handle multiple tasks simultaneously
Job Duties
- Greet and assist customers while providing excellent customer service
- demonstrate WORTH behaviors consistently
- handle checkout processes including returns and re-ticketing
- assist with signing and merchandising standards at checkouts
- stock and merchandise impulse fixtures and replenishment
- support omnichannel efforts and general store operations
- participate in annual inventory processes
- support company shrink and safety initiatives
- meet performance standards related to sales, service, profit, productivity, and attendance
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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