Rural King Supply logo

Cashier (Illinois)

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $15.25 - $18.60
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Work Schedule

Flexible
Day Shifts
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Benefits

401(k) Plan
Healthcare plans
Virtual Doctor Visits
associate discount
Associate assistance program
Paid Time Off
overtime pay

Job Description

Rural King Farm and Home Store is a well-established retailer known for supporting rural communities by providing a comprehensive assortment of farm and home products. With a commitment to a people-first work environment, the company prioritizes its associates' success and satisfaction by fostering a rewarding workplace culture that emphasizes growth opportunities, competitive benefits, and professional development. As a company deeply rooted in the communities it serves, Rural King combines a passion for exceptional service with a culture of integrity, teamwork, and continuous improvement. Their stores are designed to meet the diverse needs of rural customers, offering farm supplies, home improvement products, outdoor gear, and much more. Through this expansive product selection, Rural King continues its mission to make a meaningful difference in the lives of rural Americans.

Joining Rural King means becoming part of a dedicated team that values respect, accountability, and initiative, creating a positive impact for both employees and customers. The company provides not only employment but a platform for associates to grow professionally through comprehensive training programs, workshops, and ongoing learning initiatives. The supportive environment nurtures new hires and seasoned professionals alike, ensuring everyone has access to tools and resources needed to succeed and advance within the company.

The Cashier role at Rural King is vital to delivering outstanding customer service and facilitating smooth retail operations. As the face of the store, cashiers interact directly with customers, providing friendly greetings, answering inquiries, and guiding them through the transaction process. The position requires attention to detail to ensure accuracy in handling payments, applying company policies, and maintaining proper register reconciliation. Cashiers contribute to maintaining an inviting atmosphere by keeping areas clean, restocking essential items, and assisting other staff as needed. They also play a key role in promoting company programs like the loyalty program, RK Visa credit card, and RK Plus Protection Plan, helping customers understand and take advantage of these benefits. This role is pivotal in reinforcing the Rural King brand and its commitment to exceptional service, requiring a blend of strong communication skills, professionalism, and dedication to the customer experience.

The pay range for this position is $15.25 to $18.60 per hour, with exact compensation depending on location, experience, education, shift, and other relevant factors. In addition to competitive wages, Rural King offers robust benefits including a 401(k) plan with generous company matching, healthcare plans, virtual doctor visits, associate discounts, and various support programs designed to promote employee well-being and financial health. Other benefits include access to top-tier medical centers, assistance programs, and chaplaincy services, all aimed at fostering a supportive and holistic work environment. Eligible associates may also receive overtime pay in accordance with applicable laws.

Job Requirements

  • Ability to maintain a seated or standing position for extended durations
  • Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently
  • Able to navigate and access all facilities
  • Skill to effectively communicate verbally with others, both in-person and via electronic devices
  • Close vision for computer-related tasks

Job Qualifications

  • Possess exceptional customer service skills and a desire to help others
  • Comfortable navigating computer systems and software to assist customers or manage activities
  • Excellent verbal and written interpersonal and communication skills
  • Ability to interact with the team in a fast-paced environment, remaining flexible, proactive, resourceful, and efficient
  • Strong communications (written, oral and interpersonal skills)
  • Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses
  • Proficiency in adapting communication style and tone to effectively interact with individuals from diverse backgrounds and at different levels within the organization
  • Ability to complete repetitive activities
  • Demonstrated resilient mindset and the ability to maintain motivation and optimism in the face of difficulties and setbacks
  • Demonstrates a proactive and positive attitude towards training new cashiers

Job Duties

  • Exceed customer expectations by delivering outstanding service through clear communication and active listening
  • Greet customers with a friendly and welcoming demeanor as they enter the store
  • Follow the Cashier script to assist customers through the transaction process and educate them on company programs such as the loyalty program, RK Visa, and RK Plus Protection Plan
  • Execute cash management, return, layaway, and exchange policies with precision and adherence to company guidelines
  • Communicate professionally and in an upbeat and friendly manner with all Rural King associates and customers
  • Provide product information and answer basic customer inquiries, offering recommendations as appropriate
  • Coordinate with the loaders promptly respond to customer requests for assistance

Job Criteria

Experience

Entry Level (1-2 years)


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