Job Overview
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
401(k) Plan
Career development opportunities
flexible scheduling
Job Description
Tapestry, Inc., the parent company of the Coach brand, is a globally recognized leader in luxury fashion and accessories. Known for its commitment to quality and style, Coach has built a reputation for delivering premium products and exceptional customer experiences. As a luxury retail company, Coach focuses on innovation and maintaining high standards of brand representation across all its retail locations. The company values diversity and inclusivity, ensuring fair employment practices and equal opportunities for all individuals.
The Sales Support Associate role at Coach is a vital position that contributes directly to the store’s success and operational effectiveness. This... Show More
The Sales Support Associate role at Coach is a vital position that contributes directly to the store’s success and operational effectiveness. This... Show More
Job Requirements
- High school diploma or equivalent
- 1 to 3 years of retail experience preferably in luxury retail
- knowledge of fashion trends and competition
- proficiency with cash register and POS systems
- basic computer skills including mobile devices and internet
- ability to lift and carry up to 25 pounds frequently and up to 50 pounds occasionally
- ability to communicate effectively with customers and team
- ability to perform physical tasks such as climbing, bending, kneeling
- flexibility to work nights, weekends, holidays, and peak retail sales days
Job Qualifications
- High school diploma or equivalent
- college degree preferred
- 1 to 3 years of retail experience preferably in luxury retail service environment
- knowledge of fashion trends and marketplace competition
- proficiency with cash register systems and basic computer skills
- ability to use iPad, laptop, Mobile POS, and internet
- effective communication skills
- strong interpersonal skills
- ability to learn quickly and adapt
- detail-oriented
- customer-focused
- ability to work flexible schedules including nights, weekends, and holidays
Job Duties
- Greet customers with a smile and eye contact, offer your name
- interact genuinely and naturally with customers
- read customer cues and determine needs
- conduct email and name capture where permitted by law
- maintain accuracy when operating point of sale systems
- keep cash wrap organized and clean
- suggest multiple add-ons and sell gift cards
- maintain cash and POS media in compliance with company policy
- create lasting impressions by thanking customers and providing reasons to return
- represent Coach brand appropriately
- receive shipments and transfers
- notify management of new product arrivals
- scan cartons and verify store information
- communicate discrepancies to management
- process shipments and transfers per standards and timeframes
- organize and clean stockroom daily
- shift and organize stockroom product according to sell-through
- manage stock levels in stockroom and sales floor
- prepare and conduct cycle counts
- participate in physical inventory counts
- maintain loss prevention standards
- analyze sales floor for replenishment needs
- replenish sales floor and assigned zones
- execute visual merchandising changes
- support sales floor activities
- communicate product details and availability
- respond confidently to customer requests
- maintain housekeeping standards on sales floor
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Loading...
We didn't receive the exact location for this job posting,
please contact the employer.