Cashier/ Host

Happy Lamb Hot Pot is a distinguished restaurant specializing in authentic Inner Mongolian cuisine. Renowned for its premium, tender lamb sourced from around the globe and its signature 6-hour collagen-rich broth crafted from over 36 ingredients, Happy Lamb Hot Pot offers guests an unparalleled dining experience. The restaurant embraces an o-dipping style, serving food in a lively, communal setting that encourages sharing and interaction among diners. This unique dining concept has positioned Happy Lamb Hot Pot as a notable destination for food enthusiasts seeking genuine flavors and warm hospitality.

The Cashier / Host role at Happy Lamb Hot Pot is an essential front-of-house position that serves as the first and last point of contact for guests. This guest-facing role is crucial to maintaining the welcoming atmosphere the restaurant is known for and ensuring smooth service operations. Responsibilities include greeting guests warmly, managing seating arrangements including waitlists and reservations, and processing various payment methods such as cash, credit cards, and digital transactions accurately. In addition to handling payments, the Cashier / Host also addresses guest inquiries about the menu and restaurant policies, facilitating a seamless dining experience.

Collaboration with servers and kitchen staff is integral to the role, helping to synchronize service flow and accommodate special requests like takeout and delivery orders. The position requires maintaining cleanliness and organization in the front-of-house area to uphold the restaurant's standards for safety and sanitation. The ideal candidate demonstrates excellent customer service and communication skills, a friendly and professional demeanor, and the ability to multitask efficiently in a fast-paced environment. Reliability, punctuality, and a positive attitude are highly valued traits for success in this role.

Happy Lamb Hot Pot offers competitive pay ranging from $25.00 to $35.00 per hour plus tips, reflecting the importance of this customer-centric role. The restaurant supports its employees with a range of benefits, including paid time off, a flexible schedule, health insurance, a 401(k) plan, employee discounts, and paid training. The work schedule is flexible with options for full-time or part-time employment, including weekend, weekday, holiday, day, and night shifts. This role requires standing for extended periods and occasionally lifting light items, making physical stamina a necessity.

This is an on-site position, ideal for individuals who thrive in dynamic environments and are passionate about delivering exceptional guest experiences in the hospitality industry. Happy Lamb Hot Pot values diversity and inclusion, encouraging applicants with a high school diploma or equivalent and relevant experience to apply for this rewarding role. Whether new to the industry or seasoned professionals, training is provided to ensure all team members are equipped to contribute effectively to the restaurant’s welcoming environment and outstanding service.