Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $19.00
Benefits
A generous discount on all Williams-Sonoma, Inc. brands
A 401(k) plan and other investment opportunities
A wellness program that supports physical, financial and emotional health
Paid vacations and holidays (full-time)
Job Description
Williams-Sonoma, Inc. is a premier specialty retailer that has been enhancing homes across the United States since 1956. The company offers a wide range of high-quality products designed for the kitchen and home, encompassing a family of well-known and respected brands such as Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. Their product offerings are beautifully designed, stylish, and functional, catering to various areas of the home including the kitchen, living room, bedroom, home office, closet, laundry room, and even outdoor spaces. Over the decades, Williams-Sonoma... Show More
Job Requirements
- Ability to be mobile on the sales floor for extended periods of time
- Ability to operate POS system
- Ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques
- Full time associates expected to have open availability to meet the needs of the business
- Part-time associates must be available for a minimum of two regularly scheduled weekend shifts on non-consecutive days and two during the week
- Proven ability to exceed sales goals
- Ability to articulate sales achievements
- Must comply with all company policies and procedures
- Commitment to embodying the People-First Philosophy
Job Qualifications
- High school diploma or equivalent preferred
- 1-2 years of experience in a customer service role
- Proven ability to prioritize and handle multiple tasks simultaneously
- Ability to operate POS system
- Passionate about creating lasting relationships with customers
- Thrive in a team environment while able to work independently
- Effective communication skills
- Experience in retail sales or customer-focused roles
- Ability to engage customers and deliver personalized service
Job Duties
- Consistently keep the store energy lively and upbeat for customers and your teammates
- Engage multiple clients at the cash wrap and create a positive, lasting impression by offering personalized service
- Accurately and efficiently perform register/POS transactions, sales, returns, exchanges, etc.
- Ensure accurate ringing and pricing of merchandise, use appropriate price overrides when necessary to charge the correct, current price of SKUs
- Manage all aspects of a customer's expectations, clearly communicating product information, care, maintenance, timeframes and delivery
- Affirm the client's purchase and offer additional merchandise suggestions to complement and complete initial selections
- Ensure client is aware of all promotions that may impact sales
- Share information and testimonials about product, in-store events and workshops that will enhance the customer experience
- Maintain visual standards and supplies of the cash wrap area
- Maximize all of the resources available to get the customer what they want and resolve any issues
- Perform other duties as assigned by management - comply with all Company policies and procedures
- Foster an environment where all associates are treated fairly and with dignity and respect, in accordance with our People-First Philosophy
Job Location
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