Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $17.00
Benefits
401(k) plan and other investment opportunities
wellness program that supports physical, financial and emotional health
Paid vacations and holidays for full-time associates
health benefits
Dental Insurance
Vision Insurance
same-sex domestic partner benefits
generous discount on all Williams-Sonoma brands
Job Description
Williams-Sonoma, Inc., founded in 1956, is a premier specialty retailer offering high-quality products for the kitchen and home across the United States. With an esteemed family of brands including Williams Sonoma, Pottery Barn, West Elm, and more, the company has built a reputation for beautifully designed, stylish, and functional home products. These products cover every area of the home, including kitchen, living room, bedroom, home office, closet, laundry room, and outdoor spaces. Williams-Sonoma prides itself on its commitment to outstanding customer service, quality, functional design, and corporate responsibility. The company has evolved into a multi-brand, multi-channel, global enterprise powered by... Show More
Job Requirements
- Ability to be mobile on the sales floor for extended periods of time
- Ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques
- Open availability for full-time associates
- Part-time associates must be available to work a minimum of two regularly scheduled weekend shifts and two during the week
- Ability to operate POS system
- Must comply with all company policies and procedures
Job Qualifications
- High school diploma or equivalent preferred
- 1-2 years of experience in a customer service role
- Proven ability to exceed sales goals
- Strong interpersonal and communication skills
- Ability to work well independently and on a team
- Ability to prioritize and handle multiple tasks simultaneously
- Experience operating POS systems
- Passionate about creating lasting customer relationships
- Flexibility to work weekends and varied schedules
Job Duties
- Consistently keep the store energy lively and upbeat for customers and your teammates
- Engage multiple clients at the cash wrap and create a positive, lasting impression by offering personalized service
- Accurately and efficiently perform register/POS transactions, sales, returns, exchanges, etc.
- Ensure accurate ringing and pricing of merchandise, use appropriate price overrides when necessary to charge the correct, current price of SKUs
- Manage all aspects of a customer's expectations, clearly communicating product information, care, maintenance, timeframes and delivery
- Affirm the client’s purchase and offer additional merchandise suggestions to complement and complete initial selections
- Ensure client is aware of all promotions that may impact sales
- Share information and testimonials about product, in-store events and workshops that will enhance the customer experience
- Maintain visual standards and supplies of the cash wrap area
- Maximize all of the resources available to get the customer what they want and resolve any issues
- Perform other duties as assigned by management – comply with all Company policies and procedures
- Foster an environment where all associates are treated fairly and with dignity and respect, in accordance with our People-First Philosophy
Job Location
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