Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $17.00
Benefits
Generous employee discount on all Williams-Sonoma brands
401(k) plan and investment opportunities
Wellness program supporting physical, financial, and emotional health
Paid vacations and holidays for full-time associates
Inclusive and diverse work environment
Opportunities for professional growth and development
Job Description
Williams-Sonoma, Inc. is a premier specialty retailer that has been enhancing homes and kitchens across the United States since its founding in 1956. With a prestigious family of brands including Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow, the company is widely recognized and respected in the retail industry for offering beautifully designed, stylish, and functional products. These products cater to every area of the home, from kitchens and living rooms to bedrooms, home offices, closets, laundry rooms, and outdoor spaces. The company has evolved from... Show More
Job Requirements
- Ability to be mobile on the sales floor for extended periods
- Ability to operate POS system
- Ability to lift and mobilize items up to 75 pounds with proper safety techniques
- Open availability for full-time associates
- Part-time flex associates must be available for at least two weekend shifts on separate days and two weekday shifts
- Ability to work a minimum of 20 hours weekly with greater availability preferred
- Commitment to company policies and People First philosophy
- Strong customer focus and communication skills
- Ability to handle multiple customer interactions effectively
Job Qualifications
- High school diploma or equivalent preferred
- 1-2 years of experience in customer service
- Proven ability to exceed sales goals
- Strong interpersonal and communication skills
- Ability to thrive in an entrepreneurial environment
- Demonstrated success in team collaboration and independent work
- Ability to prioritize and handle multiple tasks simultaneously
- Knowledge of POS systems
- Familiarity with product care and maintenance
Job Duties
- Keep the store energy lively and upbeat for customers and teammates
- Engage multiple clients at the cash wrap and offer personalized service
- Accurately and efficiently perform register and POS transactions including sales, returns, and exchanges
- Ensure accurate ringing and pricing of merchandise, using price overrides when necessary
- Manage customer expectations by communicating product information, care, maintenance, timeframes, and delivery
- Affirm purchases and suggest additional merchandise to complement selections
- Ensure awareness of all promotions affecting sales
- Share information and testimonials about products, events, and workshops
- Maintain visual standards and supplies in the cash wrap area
- Maximize resources to fulfill customer needs and resolve issues
- Perform other duties as assigned by management
- Foster an inclusive environment treating associates fairly and respectfully
Job Location
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