Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.60 - $17.60
Work Schedule
Standard Hours
Weekend Shifts
Benefits
employee discount
401(k)
Wellness Program
Paid Vacations
Paid holidays
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Williams-Sonoma, Inc. is a premier specialty retailer founded in 1956, recognized for offering high-quality, stylish, and functional products for the kitchen and home across the United States. Operating under a family of well-known brands including Williams Sonoma, Pottery Barn, West Elm, and others, the company caters to every area of the home from kitchen and living rooms to bedrooms and outdoor spaces. Over the decades, Williams-Sonoma has continuously evolved from its first brick-and-mortar store to become a multi-brand, multi-channel global enterprise that leverages state-of-the-art technology and a highly talented team to enhance the lives of customers and communities where it... Show More
Job Requirements
- High school diploma or equivalent preferred
- 1-2 years of experience in a customer service role
- Ability to be mobile on the sales floor for extended periods of time
- Ability to operate POS system
- Ability to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques
- Full time associates expected to have open availability
- Part-Time Flex associates must be available for minimum two weekend shifts and two weekday shifts
- Proven ability to prioritize and handle multiple tasks simultaneously
- Must be able to foster a positive work environment
Job Qualifications
- High school diploma or equivalent preferred
- 1-2 years of experience in a customer service role
- Proven ability to prioritize and handle multiple tasks simultaneously
- Ability to be mobile on the sales floor for extended periods of time
- Ability to operate POS system
- Ability to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques
- Strong interpersonal and communication skills
- Ability to work independently and as part of a team
- Passion for customer service and sales
- Demonstrated ability to exceed sales goals
Job Duties
- Consistently keep the store energy lively & upbeat for customers & your teammates
- Engage multiple clients at the cash wrap & create a positive, lasting impression by offering personalized service
- Accurately & efficiently perform register/POS transactions, sales, returns, exchanges, etc.
- Ensure accurate ringing & pricing of merchandise, use appropriate price overrides when necessary to charge the correct, current price of SKUs
- Manage all aspects of a customer's expectations, clearly communicating product information, care, maintenance, timeframes & delivery
- Affirm the client's purchase & offer additional merchandise suggestions to complement & complete initial selections
- Ensure client is aware of all promotions that may impact sales
- Share information & testimonials about product, in-store events & workshops that will enhance the customer experience
- Maintain visual standards & supplies of the cash wrap area
- Maximize all of the resources available to get the customer what they want & resolve any issues
- Perform other duties as assigned by management
- comply with all Company policies and procedures
- Foster an environment where all associates are treated fairly & with dignity & respect, in accordance with our People-First Philosophy
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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