Cashier, Holiday Seasonal, Cherry Hill- Pottery Barn

Williams-Sonoma, Inc. is a premier specialty retailer founded in 1956, known for offering high-quality, beautifully-designed products for the kitchen and home across the United States. The company manages a distinguished family of brands including Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. These brands have established themselves as some of the most respected names in the home retail industry. Williams-Sonoma takes pride in providing stylish, functional products for every part of the home, from the kitchen and living room to the bedroom, home office, closet, laundry room, and outdoor spaces. Over the past several decades, the company has evolved from a single brick-and-mortar store into a multi-brand, multi-channel global enterprise, supported by advanced technology and driven by talented teams.

At Williams-Sonoma, the commitment to high-quality products, exceptional customer service, and enhancing customer lives remains constant. The company fosters a culture guided by core values including People First, customer focus, quality, shareholders’ interests, integrity, and corporate responsibility. Diversity, equity, and inclusion are also central to their workplace philosophy, promoting an environment where employees can bring their authentic selves to work and where advancement is based on merit and contribution.

The Customer Service Associate role is crucial to the company’s vision of delivering outstanding retail experiences. This role involves engaging with customers on the sales floor, ensuring the store environment remains lively and inviting, and delivering personalized service at the cash wrap. Associates are responsible for executing accurate register and POS transactions including sales, returns, and exchanges, while also maintaining visual standards and inventory accuracy.

In this position, you will manage customer expectations by providing clear communication about products, care instructions, maintenance, delivery timeframes, and ongoing promotions. The role also requires associates to suggest additional products to complement initial purchases, share information about in-store events and workshops, and foster lasting relationships by capturing customer contacts and promoting store services and credit options.

The ideal candidate enjoys closing sales, exceeds goals, thrives in an entrepreneurial and team environment, and is motivated to think innovatively to enhance customer experiences. Physical requirements include the ability to be mobile on the sales floor for prolonged periods, operate POS systems, and safely lift and move items up to 75 pounds. Full-time associates must have open availability, while part-time associates must be available for a minimum number of shifts with weekend coverage.

Williams-Sonoma offers a competitive compensation package with pay ranging from $16.00 to $17.00 per hour, depending on experience, education, certifications, and geographic location. Benefits include a generous employee discount on company brands, 401(k) plans, wellness programs focused on physical, financial, and emotional health, paid vacations and holidays for full-time employees, and comprehensive health, dental, and vision insurance including benefits for same-sex domestic partners.

Williams-Sonoma, Inc. is an Equal Opportunity Employer committed to fair hiring practices and fostering an inclusive workplace culture that respects diversity and individuality. This role does not offer relocation assistance or immigration sponsorships at this time.

Joining Williams-Sonoma means being part of a dynamic company that blends tradition with innovation, all dedicated to enhancing the quality of life at home for their customers and making a positive impact in their communities.