Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $19.00
Benefits
generous employee discount on all Williams-Sonoma, Inc. brands
401(k) plan and other investment opportunities
Wellness program supporting physical, financial and emotional health
Paid vacations and holidays (full-time)
Job Description
Williams-Sonoma, Inc. is a premier specialty retailer founded in 1956, widely recognized for its high-quality products designed for the kitchen and home. The company operates a family of esteemed brands including Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. These brands have built a reputation for offering beautifully designed, stylish, and functional products suitable for every aspect of home living, ranging from kitchens and living rooms to bedrooms, home offices, closets, laundry rooms, and outdoor spaces. Over more than half a century, Williams-Sonoma has evolved significantly... Show More
Job Requirements
- High school diploma or equivalent preferred
- 1-2 years of experience in a customer service role
- Proven ability to prioritize and handle multiple tasks simultaneously
- Ability to be mobile on the sales floor for extended periods of time
- Ability to operate POS system
- Ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques
- Availability to work full-time or part-time with weekend shifts for part-time associates
- Commitment to uphold all company policies and procedures
- Ability to foster a respectful and inclusive workplace environment
- Must comply with physical demands of the role
Job Qualifications
- High school diploma or equivalent preferred
- 1-2 years of experience in a customer service role
- Proven ability to prioritize and handle multiple tasks simultaneously
- Ability to be mobile on the sales floor for extended periods of time
- Ability to operate POS system
- Ability to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques
- Proven ability to exceed sales goals
- Passionate about building lasting customer relationships
- Strong interpersonal and communication skills
- Thrives in both team environments and independent work settings
- Entrepreneurial mindset with a willingness to think outside the box
Job Duties
- Consistently keep the store energy lively and upbeat for customers and your teammates
- Engage multiple clients at the cash wrap and create a positive, lasting impression by offering personalized service
- Accurately and efficiently perform register/POS transactions, sales, returns, exchanges, etc.
- Ensure accurate ringing and pricing of merchandise, use appropriate price overrides when necessary to charge the correct, current price of SKUs
- Manage all aspects of a customer's expectations, clearly communicating product information, care, maintenance, timeframes and delivery
- Affirm the client's purchase and offer additional merchandise suggestions to complement and complete initial selections
- Ensure client is aware of all promotions that may impact sales
- Share information and testimonials about product, in-store events and workshops that will enhance the customer experience
- Maintain visual standards and supplies of the cash wrap area
- Maximize all of the resources available to get the customer what they want and resolve any issues
- Perform other duties as assigned by management - comply with all Company policies and procedures
- Foster an environment where all associates are treated fairly and with dignity and respect, in accordance with our People-First Philosophy
Job Location
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