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Cashier (Full-Time) - Restaurant Crew

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Work Schedule

Flexible
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Benefits

Recognition Program
Employee Referral Program
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Employer Paid Life Insurance
401(k) with employer match

Job Description

Zaxbys is a well-established fast-casual restaurant chain known for its commitment to delivering great food and a fun dining experience. Founded with the purpose of providing high-quality chicken dishes and fresh meals, Zaxbys has grown into a popular destination for guests seeking a friendly atmosphere paired with delicious menu offerings. The company's brand centers around not only providing excellent food but also creating memorable moments for guests by fostering a lively and welcoming environment. Located at 5303 S. Miami Blvd. Durham, NC, this particular Zaxbys property is part of the wider Zaxby’s family, continuously expanding and inviting new talent to join the team.

As a cashier at Zaxbys, you become the front line of the guest experience and contribute significantly to the overall ambiance of the restaurant. This role requires delivering exceptional customer service, taking and processing orders accurately, handling financial transactions, and maintaining the cleanliness and organization of dining and guest areas. The position is designed for individuals who thrive in a fast-paced environment and who enjoy interacting with a variety of people. Cashiers at Zaxbys are expected to perform their duties with a sense of urgency, enthusiasm, and a commitment to uphold the standards that Zaxbys is known for.

This role is critical because the cashier sets the tone for guests from the moment they enter until they leave, ensuring their experience is enjoyable and seamless. Alongside order taking and payment handling, cashiers are trained in Zaxby’s Front of House Development Plan and participate in hands-on stations training to deepen their understanding of the brand and its operations. They must be familiar with menu items and able to suggest additional orders to enhance the guest experience. Cleanliness, safety, and operational efficiency are paramount, and cashiers contribute by keeping customer areas tidy and alerting management about equipment maintenance needs.

Employment with Zaxbys offers flexibility with scheduling, making it suitable for students or those requiring adaptable work hours. The company supports its team members with paid training and promotes opportunities for growth and advancement within the organization. Financial benefits include early access to pay and discounts on meals both during and outside of shifts, supporting employees’ well-being and job satisfaction.

Zaxbys also provides a robust benefits package that includes medical, dental, and vision insurance options alongside short-term and long-term disability coverage. Employees receive employer-paid life insurance and have access to a 401(k) plan with employer matching, subject to eligibility requirements. The company values its workforce through recognition programs and employee referral initiatives, fostering a community-oriented workplace where contributions are appreciated and rewarded.

In summary, working at Zaxbys means joining a dynamic team focused on delivering quality food and exceptional experiences to guests in a supportive and positive work environment. Cashiers play an essential role in this mission, combining customer service with operational tasks to ensure every visit is a success. Whether you're looking to start a career in the food service industry or seeking flexible employment with room for growth, Zaxbys presents a valuable opportunity to be part of a respected and expanding brand.

Job Requirements

  • Must be 16 years of age or older
  • Ability to work 32 to 40 hours per week

Job Qualifications

  • Must be 16 years of age or older
  • Ability to work 32 to 40 hours per week

Job Duties

  • Complete all training requirements including Zaxbys front of house development plan, hands-on stations training, any additional training required by Zax LLC
  • Provide friendly, enthusiastic service for all guests
  • Promptly greet guests as they enter and thank them as they leave
  • Maintain awareness of current promotions
  • Explain menu items, answer questions, and suggest additional items
  • Enthusiastically represent the Zaxbys brand
  • Accurately complete orders and guest transactions
  • Enter guest orders accurately into the point of sale system
  • Accept payments, operate cash registers, and maintain receipts
  • Handle cash payments, count and verify tills, and record totals appropriately
  • Maintain a clean, safe, welcoming environment
  • Clean and maintain guest areas including dining room, counters, bathrooms, and building exterior
  • Maintain equipment and inform management of maintenance needs
  • Stock paper goods, condiments, serveware, and beverages
  • Keep work areas clean and organized
  • Prepare menu items according to company standards and in a safe and sanitary manner
  • Prepare beverages, sauces, produce, and other items
  • Ensure food and beverages are handled according to safety regulations and guidelines
  • Accurately complete, package, and present guest orders
  • Assist with kitchen and back of house tasks as assigned
  • Complete all tasks with a sense of urgency, in a timely manner
  • Work safely and follow all safety guidelines and procedures
  • Other duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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