Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.50 - $20.63
Work Schedule
Flexible
Day Shifts
Benefits
All associates are eligible for an associate discount on JCPenney merchandise
USD $16.50/Hr -USD $20.63/Hr
Job Description
JCPenney is a reputable and longstanding retail company that has been a staple shopping destination for diverse, working American families for over 120 years. With a rich history dating back to its founding in 1902, JCPenney has established itself as an iconic American brand known for its commitment to inclusivity and providing customers with high-quality products that meet their everyday needs. The company boasts a broad portfolio that caters to fashion, apparel, home goods, beauty, and jewelry, featuring both national and private brands. Beyond products, JCPenney offers personalized services such as salon, portrait, and optical, aiming to enhance the shopping... Show More
Job Requirements
- Ability to greet and assist customers professionally
- Maintain checkout standards consistently
- Support and participate in omnichannel and inventory initiatives
- Uphold safety and loss prevention protocols
- Meet performance standards related to sales, attendance, and productivity
- Ability to handle customer inquiries regarding credit, rewards, and gift card programs
- Comfortable using mobile point-of-sale technology
- Physical capability to handle stocking and merchandising tasks
- Willingness to learn and adapt quickly in a retail environment
Job Qualifications
- Results - Solves problems and makes smart decisions that drive sales, profit and customer service
- executes work effectively and efficiently
- holds self accountable to a high standards to achieve results
- adapts quickly to changing situations with energy and a positive attitude
Job Duties
- As a Cashier you are accountable for the customer service and sales experience including: maintaining checkout standards
- assisting with general operations such as Omnichannel, recovery and inventory
- and upholding performance standards relative to shrink/safety and meeting performance standards associated with the role
- Customer Service & Sales - Greets and assists customers while providing excellent customer service
- Demonstrates WORTH behaviors consistently
- Partners where needed for additional support
- Actively and enthusiastic engages customer while working to resolve problems and assist with credit, rewards and gift card programs
- Promotes Findmore and other programs intended to drive sales and enhance customer service
- Checkout Standards - Completes checkout processes including returns and re-ticketing
- Assists with the signing and merchandising standards at all checkouts while stocking and merchandising Impulse Fixtures and replenishment
- Proactively calls for assistance when additional help is needed in checkout
- Utilizes Point of Sale on Mobile Warrior device to support line management
- General Operations - Assists with Omnichannel efforts as needed
- Assists with recovery, put backs and fitting room maintenance as needed
- Participates in annual inventory processes
- Performance Standards - Supports company shrink and safety initiatives
- Meets established performance standards for the role on a consistent basis, including (but not limited to) the company's iCAP program, product and service sales, customer service, profit, productivity, and attendance
- Solve problems and make smart decisions that drive sales, profit or customer service
- execute your work efficiently and effectively
- inspire strong performance in yourself and others
- Provide great customer service
- cooperate and build positive, inclusive and respectful relationships
- take accountability for your actions and outcomes
- Proactively find ways to improve the customer experience
- show the confidence and courage to do what's right
- take action with energy and urgency
- Ownership - Provides great customer service
- cooperates and builds positive, inclusive and respectful relationships
- takes accountability for own actions and outcomes
- Intensity - Proactively finds ways to improve the customer experience
- shows the confidence and courage to do what is right
- takes action with energy and urgency
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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