Smashburger logo

Cashier / Food Runner

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

competitive pay
flexible schedule
Employee Referral Program
Career advancement opportunities
Positive work environment

Job Description

Smashburger, located in Allentown, PA, is part of a rapidly expanding fast-casual restaurant chain known for its dedication to delivering fresh, high-quality burgers and casual dining experiences. As the country's fastest-growing 'better burger' restaurant, Smashburger prides itself on its energetic, modern, and upbeat atmosphere. The restaurant offers handcrafted gourmet burgers that use fresh, never frozen 100% beef, crisp and made-to-order entree salads, hand-breaded crispy and grilled chicken sandwiches, as well as a variety of mouthwatering sides and decadent Haagen Dazs hand-spun milkshakes. These offerings are crafted with attention to detail and a commitment to quality ingredients, making Smashburger a trusted name in the fast-casual dining sector.

The establishment attributes much of its success to its hardworking and dedicated team members. At Smashburger Allentown, the work environment fosters inclusivity, teamwork, and career advancement, with a strong commitment to promoting from within. Employees enjoy competitive pay, flexible full-time schedules, and appealing perks including an employee referral program that rewards team growth and cohesion. The Smashburger team is like a work family, cultivating a positive workplace where employees find joy in their roles and the opportunity for personal and professional development.

The current opening at Smashburger Allentown is for full-time Cashiers / Food Runners. This role is perfect for individuals who are enthusiastic, energetic, and customer-focused. A Cashier / Food Runner acts as a crucial frontline team member responsible for creating memorable guest experiences through outstanding customer service. The position involves greeting guests warmly, taking orders via a touchscreen register with accuracy and efficiency, managing cash transactions, and ensuring orders are prepared correctly. Success in this role requires a friendly demeanor, positive attitude, and the ability to work under pressure in a fast-paced environment.

Additionally, Cashiers / Food Runners help maintain cleanliness and organization in the dining area, including floors, tables, restrooms, and equipment to provide an inviting atmosphere for customers. They assist customers with inquiries and handle any issues with professionalism and a solution-oriented mindset. This dynamic position demands strong communication skills, teamwork, and reliability to maintain the high standards of service that Smashburger is known for.

Working hours typically start at 11 am with closing hours ranging between 8 pm and 10 pm depending on the location. The flexible full-time schedule is designed to accommodate varied shifts, including nights, weekends, and holidays, offering candidates a degree of work-life balance. Prospective employees with a great smile, positive attitude, and eagerness to learn will thrive in this role and contribute to the overall guest satisfaction and operational success of Smashburger in Allentown.

If you are seeking a role in a fast-paced, fun, and team-oriented setting where your contributions are truly valued and rewarded, this opportunity at Smashburger is ideal. The company encourages interested applicants to complete a quick 3-minute, mobile-friendly application process to join their vibrant team and grow within the company.

Job Requirements

  • Availability to work varied hours and days including nights, weekends, and holidays
  • Physically able to stand for extended periods and move or lift boxes
  • Positive and energetic personality
  • Friendly and customer service oriented
  • Strong communication skills
  • Ability to work with a sense of urgency
  • Take pride in your work
  • Team player willing to learn

Job Qualifications

  • Availability to work varied hours and days including nights, weekends, and holidays
  • Physically able to stand for extended periods and move or lift boxes
  • Friendly and customer service oriented
  • Strong communication skills
  • Ability to work with a sense of urgency
  • Positive and energetic personality
  • Team player willing to learn

Job Duties

  • Greet guests cheerfully upon their arrival
  • Take and process orders using a touch screen register accurately and efficiently
  • Handle cash transactions and ensure proper cash management
  • Check orders for accuracy and portion control
  • Assist customers with inquiries and resolve any issues with exceptional customer service
  • Maintain cleanliness and organization of the work area including floors, windows, restrooms, tables, chairs, counters, and equipment
  • Collaborate with team members to ensure smooth restaurant operations and provide support wherever needed

Job Criteria

Experience

Entry Level (1-2 years)


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