
Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Exact $15.75
Work Schedule
Flexible
Night Shifts
Benefits
competitive hourly wage
Additional pay for late shifts
Additional pay for working in cold weather
Additional holiday pay
flexible schedules
Free Shift Meals
Career advancement opportunities
educational benefits
Employee Discounts
Employee assistance program
Daily Pay access
Health Insurance
Dental Insurance
Vision Insurance
Flexible Time Off
401(k) with Company Match
paid life insurance
Employee stock purchase plan
voluntary benefits
Job Description
Portillo's is a renowned restaurant chain dedicated to delivering memorable dining experiences with a passionate commitment to quality and customer satisfaction. Founded with a mission to serve delicious, authentic food in a welcoming and fun atmosphere, Portillo's has become a beloved destination for guests seeking exceptional service and classic menu offerings. Emphasizing core values such as Family, Greatness, Energy, and Fun, Portillo's creates an engaging workplace culture where employees feel valued and empowered to grow. With a strong focus on teamwork, innovative service strategies, and creating lifelong memories, Portillo's continues to thrive in the hospitality industry by nurturing both its guests and Team Members.
The Cashier position at Portillo's involves delivering outstanding guest service and operational efficiency in a dynamic environment. Cashiers are the face of the restaurant, responsible for greeting guests warmly, taking orders quickly and accurately, and handling payments both at the counter and drive-thru. The role demands a high sense of urgency to manage busy periods seamlessly while working collaboratively with fellow team members to maintain a smooth guest experience. Beyond order-taking, Cashiers also distribute food orders with flair and engage guests, sometimes incorporating creative interactions like rhyming order numbers. They handle catering and take-out orders via phone, verify order accuracy, accept payments, and serve alcoholic beverages when appropriate (age 21+).
This full-time role offers a competitive hourly wage starting at $15.75, with additional pay incentives for working late nights, outside in cold weather, or on holidays. Flexible scheduling accommodates a variety of lifestyles, while free shift meals offer real value. Portillo's supports career advancement and educational growth, making the Cashier role a great entry point for those eager to develop in the food service industry. Employees also enjoy a host of perks including discounts on entertainment and fitness, access to counseling and support programs, and the innovative Daily Pay option giving immediate access to earned wages.
For those working 30 hours or more per week, Portillo's enhances the employment package with a comprehensive benefits offering. Team Members can select from multiple health insurance plans including options with enhanced mental health coverage, dental and vision care. A flexible time off program promotes work-life balance, while a 401(k) plan with company matching encourages long-term financial security. Paid life insurance, an employee stock purchase plan, and voluntary benefits such as pet insurance and identity theft protection further enrich the benefits portfolio. Portillo's is also committed to recognizing and appreciating team members frequently through programs like the 'Franks a Lot' monthly appreciation event.
Portillo's actively encourages military veterans to apply, reflecting its respect for service and inclusive hiring practices. The company emphasizes that job responsibilities may evolve in response to business needs, underscoring its adaptive and growth-focused work environment. In summary, the Cashier role at Portillo's combines customer interaction, operational responsibility, and opportunity for growth within a celebrated restaurant brand known for its commitment to team and guest satisfaction.
The Cashier position at Portillo's involves delivering outstanding guest service and operational efficiency in a dynamic environment. Cashiers are the face of the restaurant, responsible for greeting guests warmly, taking orders quickly and accurately, and handling payments both at the counter and drive-thru. The role demands a high sense of urgency to manage busy periods seamlessly while working collaboratively with fellow team members to maintain a smooth guest experience. Beyond order-taking, Cashiers also distribute food orders with flair and engage guests, sometimes incorporating creative interactions like rhyming order numbers. They handle catering and take-out orders via phone, verify order accuracy, accept payments, and serve alcoholic beverages when appropriate (age 21+).
This full-time role offers a competitive hourly wage starting at $15.75, with additional pay incentives for working late nights, outside in cold weather, or on holidays. Flexible scheduling accommodates a variety of lifestyles, while free shift meals offer real value. Portillo's supports career advancement and educational growth, making the Cashier role a great entry point for those eager to develop in the food service industry. Employees also enjoy a host of perks including discounts on entertainment and fitness, access to counseling and support programs, and the innovative Daily Pay option giving immediate access to earned wages.
For those working 30 hours or more per week, Portillo's enhances the employment package with a comprehensive benefits offering. Team Members can select from multiple health insurance plans including options with enhanced mental health coverage, dental and vision care. A flexible time off program promotes work-life balance, while a 401(k) plan with company matching encourages long-term financial security. Paid life insurance, an employee stock purchase plan, and voluntary benefits such as pet insurance and identity theft protection further enrich the benefits portfolio. Portillo's is also committed to recognizing and appreciating team members frequently through programs like the 'Franks a Lot' monthly appreciation event.
Portillo's actively encourages military veterans to apply, reflecting its respect for service and inclusive hiring practices. The company emphasizes that job responsibilities may evolve in response to business needs, underscoring its adaptive and growth-focused work environment. In summary, the Cashier role at Portillo's combines customer interaction, operational responsibility, and opportunity for growth within a celebrated restaurant brand known for its commitment to team and guest satisfaction.
Job Requirements
- Must be at least 18 years old
- Eligible to work in the United States
- Ability to stand for extended periods
- Willingness to work flexible hours including nights, weekends, and holidays
- Must be 21 or older to serve alcoholic beverages
- Ability to handle cash and operate POS systems
- Commitment to providing exceptional customer service
Job Qualifications
- High school diploma or equivalent
- Previous cashier or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic math skills for handling payments
- Positive attitude and team-oriented mindset
- Ability to multitask and manage time effectively
Job Duties
- Greet guests with a friendly smile and provide excellent customer service
- Describe menu items and answer guest questions
- Quickly and accurately take orders and process payments at the cashier counter and drive-thru
- Work with a sense of urgency to manage long lines efficiently
- Collaborate with team members to assist and serve guests effectively
- Distribute food orders to guests while engaging them with creative interactions
- Take and verify catering and take-out orders over the phone, accept payments, serve alcoholic beverages (21+), assist guests in event planning
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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